What is the difference between "fail" and "cancelled" scan result codes in MetaDefender Core?

Check Your Version:
This article applies to all MetaDefender Core releases deployed on Windows and Linux systems.

Issue:
Customers are sometimes confused about the difference between the "fail" and "cancelled" scan result codes in MetaDefender Core scan results.

Resolution:
Here's a breakdown of the two scan result codes:

  • Fail: This means the scan completed, but a problem was detected. This could be due to malware being found or a processing failure during the scan.

  • Cancelled: This means the scan was stopped before it could finish. Therefore, no conclusive result is available.

For further information, please refer to the official documentation: Description of scan result codes

Support:
If Further Assistance is required, please proceed to log a support case or chatting with our support engineer.


Next to read:
How to Use a RAMDISK for the tempdirectory?
null
On This Page
What is the difference between "fail" and "cancelled" scan result codes in MetaDefender Core?