This article applies to all MetaDefender ICAP Server releases (Windows and Linux) starting from version v5.8.0 and later.
Behavior Overview
ICAP license-related email notifications are governed by specific configuration settings. The behavior depends on the type of event and the intervals defined in the system.
ICAP Notifications
- ICAP-related alerts follow the interval configured under:
- Settings → Email Notification* This determines how frequently ICAP event notifications are sent.
License Notifications
There are three main scenarios:
- License Expired or License Lost
- Notifications are sent repeatedly based on the repeat interval (Every N mins/hours/days) configured in the system.

License About to Expire
Two parameters control this behavior:
- Before X Days: Defines how many days before expiration the notification period begins.
- Repeat Every N mins/hours/days: Sets how often reminders are sent during that period.

Example Behavior
License expires in 20 days.
Configuration:
- Start notifications 30 days before expiration.
- Repeat every 10 minutes.
Result: Since the current date is within the 30-day window, the system will send an email every 10 minutes until the license expires or the condition changes.
For more information, please refer to Email Notification - MetaDefender ICAP Server
If Further Assistance is required, please proceed to log a support case or chatting with our support engineer.
