MetaDefender ICAP Server Dashboard

The MetaDefender ICAP Server dashboard gives you a centralized view of every request your MetaDefender ICAP Server instances inspected for web, email, and other ICAP-connected traffic, and the health of the instances doing the inspecting.

Use dashboard widgets to see how many requests were blocked or sanitized, why, and confirm your instances are connected and licensed.


Open MetaDefender ICAP Server Dashboard

  1. In the left navigation, select File Security > Dashboard

  2. Select the MetaDefender ICAP tab

Use the controls above the Summary section to scope the activity widgets:


Control

What It Does

Applied timeframe

Sets the reporting window for all activity widgets (default: Last 7 days). Widen the timeframe before concluding a widget is empty.

Filter

Narrows the view to specific instances or groups.

Monitor Product Instance Health

The three widgets at the top of the dashboard give a real-time overview of your enrolled MetaDefender ICAP Server instances.

Each widget shows the total number of instances in its center; hover over a segment to see the count for that category.

Widget

What It Shows

Health Status


Instances grouped by their reported health

Last Seen


When each instance last reported to My OPSWAT Central Management

License Status


Instances grouped by license state

Detect and Investigate Threats

The activity widgets below the health row show what your MetaDefender ICAP Server instances inspected in the selected timeframe, how each request was handled, and why.

Quick jump to your specific focus:

  1. Assess overall request activity

  2. Understand why requests were allowed or blocked

  3. Track processing trends

Assess overall request activity

The Summary row gives you the headline numbers for the selected timeframe.


Widget

What It Shows

ICAP Instance(s)

Number of MetaDefender ICAP Server instances that processed at least one request in the selected timeframe

Total Processed Request(s)

Every request your instances inspected

Total Blocked Request(s)

Requests that a policy prevented from reaching their destination

Total Sanitized Request(s)

Requests whose content was rebuilt by Deep CDR into a safe version before delivery

Understand why requests were allowed or blocked

Two widgets rank the reasons behind each verdict, so you can see which security layer is driving decisions and tune policy where it matters. Select View All on either widget for the complete list of reasons.

Widget

What It Shows

Top Allowed Reasons


Requests that reached their destination, ranked by reason

Top Blocked Reasons


Requests that were stopped, ranked by reason

The Processing Overview chart plots daily Processed, Sanitized, and Blocked request counts across the selected timeframe. Use it to spot spikes, confirm instances are actively inspecting traffic, and correlate a block spike with a specific date.


Review Activity by Instance

The Instances table at the bottom of the dashboard lists every MetaDefender ICAP Server instance that processed requests in the selected timeframe, with a per-instance breakdown of verdicts. Use it to find which instance is blocking the most traffic, or which one is reporting problems.


Column

What It Shows

Instance

Instance name. Select the name to open the instance details page.

Health Status

Current health reported by the instance (same categories as the Health Status widget)

Request Processed

Requests inspected by this instance in the timeframe

Request Allowed

Requests delivered to their destination, including sanitized ones

Request Blocked

Requests stopped by policy

Request Sanitized

Requests whose content was rebuilt by Deep CDR before delivery

To work with the table:

  • Enter a name in Search by name to find a specific instance

  • Select a column header icon to sort by that column

  • Select Display Options to choose which columns to show

  • Use the items per page selector and page controls at the bottom to move through large deployments