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v3.11.0
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Knowledge Base
Knowledge Base
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How do I find all the MFT logs and their functionality?
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All service logs are located at:
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C:\Program Files\OPSWAT\MetaDefender Managed File Transfer\Services\Logs- Helper Service (OPSWAT MetaDefender Managed File Transfer Helper): Ensures other services, including Nginx, are running. Errors can be found in opswat.mft.helper.service.log.
- Next Service (OPSWAT MetaDefender Managed File Transfer Next): Manages REST API services for newer endpoints (e.g., automated jobs). Errors can be found in opswat.mft.next.service.log.
- Processor Service (OPSWAT MetaDefender Managed File Transfer Processor): Handles background tasks (e.g., core scanning, data retention). Errors can be found in opswat.mft.processor.service.log.
- Rest Service (OPSWAT MetaDefender Managed File Transfer REST): Main API service for most features of MetaDefender Managed File Transfer™. Errors can be found in opswat.mft.rest.service.log.
Other Logs:
- Nginx as a Reverse Proxy: Nginx acts as a reverse proxy for MetaDefender Managed File Transfer™ by routing client requests to backend services. Errors can be found in: C:\Program Files\OPSWAT\MetaDefender Managed File Transfer \WebServer\logs.
- Installer logs: Error logs related to the MetaDefender Managed File Transfer™ installation process are stored in:
- For new versions:
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C:\Users\<username>\AppData\Local\Temp\OPSWAT\MetaDefender Managed File Transfer\mft.log- For old versions:
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C:\Users\<username>\AppData\Local\Temp\OPSWAT\MetaDefender Vault\vault.logIf further assistance is required, please submit a Support Ticket with the OPSWAT team.
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