Troubleshooting Guide
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When the "Unsupported Operating System (EOL)" condition is set to Warning, does MetaDefender IT Access account for ESU licenses when determining EOL status?
Check Your Product:
This article applies to all MetaDefender Endpoint releases deployed on Windows systems.
No. OPSWAT does not check if a device has an ESU license. EOL detection is based only on Microsoft’s official end-of-support list, not on extended servicing agreements like ESU.
Support:
If you have any further questions, concerns or issues regarding MetaDefender Endpoint , please open a Support Case with the OPSWAT team via phone, online chat or form, or feel free to ask the community on our OPSWAT Expert Forum.
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Troubleshooting Guide
Troubleshooting Guide