Channel Partner Guide
- User type: Organization user
- Organization type: Partner Organization
The Channel Partner Guide is your single go-to documentation for all partner-specific functionalities in My OPSWAT Portal. This guide provides detailed instructions for all features designed specifically for OPSWAT Channel Partners, helping you to take full advantage of partner tools within the My OPSWAT Portal.
What You’ll Find Here
1. Access & Permission
How to join a Partner Organization to enable access to partner-only features.
2. Partner Portal
Access the built-in Partner Portal inside My OPSWAT Portal to register deals, request MDF, and access sales resources.
3. License Management for Partners
Monitor your customers’ license usage and expirations. View all opportunity contract details associated with each customer.
4. Support for Partners
Submit support cases on behalf of your customers and stay updated on case status.
5. Partner Organization Roles
Understand the additional built-in roles and extra role objects for partner organizations.