My OPSWAT Portal v2025.4.3
| Version | 2025.4.3.0 |
|---|---|
| Release date | November 6th, 2025 |
| Release Summary | This release offers visibility into your hardware assets and shipment status, a refreshed false-detection report form, and an improved NPS survey experience. For partners, this release adds a new partner information tab for easier access to account details and updates the Deal Registration stages for clearer alignment throughout the sales cycle. |
New Features
Hardware Inventory & Order Tracking
The new Organization Hardware tab offers visibility into your organization’s OPSWAT hardware and easily track orders right inside My OPSWAT.
Access path: License Management > Organization Hardware
Further reading: Organization Hardware
Enhancements
Refreshed False Detection Submission Form
Report false positive or false negative detections more easily through an enhanced form interface with submission guidance.
Further reading: Report False Detection
Enhanced NPS Survey
Redesigned with a step-by-step layout for a clearer and more focused feedback experience.
[For Partners] Partner Information Tab
A new Partner Information tab is available under My Organization, providing quick access to partner details including program level, sales region, dedicated partner manager, solution focus, and industry focus.
Access path: My Organization > Partner Information
Further reading: Partner Information
[For Partners] Updated Deal Registration Stages for Better Sales Alignment
The deal registration stages have been expanded from five to seven, giving partners clearer visibility into each step of the sales process — from qualification to closure.
Three new stages replace the previous ACCEPTED stage, providing more detailed tracking across key milestones:
- EVALUATION: Understand customer needs, define scope, and shape the right solution.
- VALIDATION & ALIGNMENT: Customer validates the solution technically while commercial terms are aligned.
- CONTRACTING: Final paperwork, legal reviews, approvals, and signatures.
The full set of stages now includes: SUBMITTED, EVALUATION, VALIDATION & ALIGNMENT, CONTRACTING, REJECTED, CLOSED WON, and CLOSED LOST.
Further reading: Deal Registration
