Partner Registration Guide

To access partner-specific features in My OPSWAT such as Partner Portal, Customer License Management, Customer Contracts, and Support for Partners, you must belong to a Partner Organization.

Follow these steps below to get started 👇

Step 1: Create Your My OPSWAT Account

  1. Go to My OPSWAT Portal
  2. Fill in all required fields and click Sign Up
  3. Check your email inbox for the activation email (valid for 24 hours).
  4. Follow the instructions in the email to activate your account.

Step 2: Join Your Partner Organization

Option 1: Invitation from Your Administrators

  1. Contact your organization administrators to send you an invitation from My Organization → Users → Invite User.
  2. You receive an email invitation.
  3. Click the link in the email and log in with your My OPSWAT account (or create one if needed).
  4. Once accepted, you are added to the organization and can access partner-only features.

Option 2: Request to Join

To request to join your Partner organization, follow the steps below:

  1. Log in to My OPSWAT Portal
  2. Click your name in the upper-right corner and select My Information.
  3. Navigate to Organizations > Available Organizations.
  4. Click Request to Join next to the organization you want to join.
  5. Fill in the Comment field and click Submit Request.

Once submitted:

  • The request status will update to Waiting for Approval.
  • Organization administrators will be notified.
  • You will receive a notification when your request is approved or declined.

If you do not see any available organizations, please contact your dedicated Channel Manager

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