How do I reset the Kiosk App exit password if I forget it?

Issue: Forgetting the Kiosk App's exit password.

Resolution: There are a couple of methods to reset the exit password.

• Over the network: Try accessing the Web Management Console directly from a remote machine by navigating to http(s)://<kiosk_IP_or_hostname>:8009/ in a web browser. You can then disable the exit password.

• Reboot in Safe Mode

  • Power on the computer.

  • Interrupt boot 3 times:

    • As soon as the Windows logo appears, force-shutdown by holding the power button for 5–10 seconds.
    • Repeat this twice more (3 total interrupted boots).

  • On the 4th boot, Windows enters Automatic Repair.

  • Navigate to: Troubleshoot → Advanced options → Startup Settings → Restart.

  • After restart, press:

    • F4 for Safe Mode.
    • F5 for Safe Mode with Networking.

• Re-Image: If you are using the Kiosk Hardened Image and the network method doesn’t work, you will need to re-image the Kiosk from scratch.
  • Please refer to this document step-by-step guidance: https://www.opswat.com/docs/mdkiosk/hardened-image/guideline---deploying-kiosk-hardened-image.