Configuration
Operator Authorization
As a MetaDefender Drive Operator, once the MetaDefender Drive is enrolled, you will be restricted from performing Quick and Custom scans. You can only perform a Full Scan and Update Engine Version.
Ad-hoc configuration changes are required to obtain a 6-digit One Time Password (OTP) from a user who was assigned an Approver role in order to perform any of the restricted actions, such as a quick scan or custom scan.
- To check if your Drive is locked, You can go to the Scan page, or the Engines page to see if there are restricted actions.
Scan options on a locked Drive
- To unlock your Drive, click any of the restricted actions. You will be prompted to enter a 6-digit authentication code.
- Ask the Approver for the Drive you are using to provide you with an updated authentication code using their Google Authenticator app, then enter this code and click Verify.
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