Advanced Menu

The Advanced menu allows administrators to view and update information about the MetaDefender Transfer Guard to run diagnostics.

Diagnostics

Use the Diagnostics menu options to run tests on the MetaDefender Transfer Guard.

Ping Test

Click the Ping Test option to run a ping test. Enter the server IP address or hostname in the Target Address box and click the Submit button. The results from the ping display.

TCP Connect

Click the TCP Connect option to view the result of the handshake between the client and the server that’s listening.

1) Enter an IP address or hostname in the Target Address box.

2) Enter a port number (required).

3) Click the Submit button. The handshake results display.

Show Route

Click the Show Route option to view the route the packet took to get to its destination. Enter an IP address or hostname in the Target Address box and click the Submit button. The route displays.

Trace Route

Click the Trace Route option to display the route and time the packet took to get to its destination. It will do a maximum of 30 hops at 60 bytes per packet. Enter an IP address or hostname in the Target Address box and click the Submit button. The route and time display.

DNS Lookup

Click on the DNS Lookup option to list DNS records for a domain. Type the target address or domain and click submit to obtain the list.

Login Attempts

Click the Login Attempts option to view the following information about locked-out users and unlock a user account (times shown are the appliance system time):

  • Name: All users locked out of the appliance.
  • IP: IP address that attempted to connect to the appliance
  • Failed Attempts: Number of times the user tried to log on
  • Last Failed: Last time the user tried to log on
  • Locked: Time the system locked the user out
  • Action: Procedures you can perform for this user

Select the user, open the Action menu, and click Clear to unlock the account for that user.

Login Lockout

Click the Login Lockout option to set the maximum amount of login tries before the system locks the account.

The login lockout prevents unauthorized users attempting brute-force attacks. You should let authorized users have a few tries for occasional errors. The default number for login lockout is three.

If your authorized users frequently log on incorrectly, you need to find and correct the root cause. We do not recommend you increase the login lockout number.

  1. Enter the maximum number of login attempts before the system locks the account in the Max Failed Attempts box.
  2. Enter the number of minutes the system keeps the account locked in the Locked Duration box.
  3. Click the Submit button. A green banner at the top of the page tells you the procedure succeeded.

To return MetaDefender Transfer Guard to their default values, open the Action menu and click Reset to Default Configuration.

To see users who are locked out of their accounts, open the Action menu and click Manage Locked Accounts. The Login Attempts page opens.

Support Package

For troubleshooting purposes, the user can access the Diagnotics section within the Advance menu to download a support package that includes relevant information that can be sent to OPSWAT Customer Support team in case of an issue.

To generate the support package:

  1. Go to Advance -> Diagnostics -> Support Package.
  2. If the user wants to encrypt the file, check Encrypt Package box.
  3. Include the password to decrypt the file.
  4. Confirm the Password.
  5. Optionally, add a comment.
  6. Click on Generate button.

IP Tables Info

You can check the information related with the IP tables in the system by clicking in Advanced-> Diagnostic -> IP Tables Info.

Networking

Use the Networking options to view information about interfaces, IP addresses, and L3 Routes for the MetaDefender Transfer Guard server.

Add L3 routes

You can add new L3 routes in Networking menu inside Advanced menu.

  1. Go to Advanced-> Networking-> L3 Routes.
  2. Deploy Action button and click on Add L3 Route.
  3. Fill in Target Range for the L3 route.
  4. Fill in Gateway IP
  5. Click on Submit button to save the changes

Remove L3 routes

You can remove L3 routes in Networking menu inside Advanced menu:

  1. Go to Advanced-> Networking-> L3 Routes.
  2. Click on the L3 route you want to remove.
  3. Deploy Action menu and click on Delete.
  4. Confirm your selection in the pop up.

SNMP

Use the SNMP menu to manage monitoring network devices using SNMP protocol. To add an SNMP System Manager to your MetaDefender Transfer Guard follow the steps:

  1. Once in SNMP menu, deploy Action button and click on Add System Manager

  2. Fill in the following fields:

    1. Source Address Range: IPV4 address (including the mask) indicating the source address range we want to monitor.
    2. Description: User friendly description for the defined system manager.
    3. Community String: Hidden string for the system manager.
    4. SNMP MIB-2 MIBS: Tick the corresponding checkbox depending on system manager's Management Information Base.
    5. UCD MIBS: Tick the corresponding checkbox depending on the UCD Management Information Base you want to expose.
    6. OPSWAT MIBS: Tick the corresponding checkbox depending on the OPSWAT Management Information Base you want to expose.
    7. Enabled: Tick this checkbox to enable/disable the System Manager.

  3. Click on Submit button to save the changes.

Encryption

Use the Encryption options to view and update SSL/TLS credentials and X509 certificates associated with the MetaDefender Transfer Guard server.

SSL/TLS Credentials

Click the SSL/TLS Credentials option. The SSL/TLS Credentials pane displays. Use the Action menu to perform one of the following:

  • Create a local keypair
  • Import a keypair
  • Set an SSL key

You can update an existing credential by selecting it, then using the Action menu on the resulting detail pane to:

  • Add, edit, export or delete an individual certificate
  • Delete all associated certificates

Self-Signed Certificate

To create a self-signed certificate:

  • Deploy Action menu and select Create a local keypair
  • Fill in the form
  • Check the Self Sign Certificate checkbox and select the expiration period in the dropdown list
  • Click on Submit

X509 Certificates

Click the x509 Certificates option. The X509 Certificates pane displays. Use the Action menu to import an X509 certificate.

Statistics

Use the Statistics options to view information about the Processes running on the instance and the amount of space used by each File System associated with the instance.

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Advanced MenuDiagnosticsPing TestTCP ConnectShow RouteTrace RouteDNS LookupLogin AttemptsLogin LockoutSupport PackageIP Tables InfoNetworkingAdd L3 routesRemove L3 routesSNMPEncryptionSSL/TLS CredentialsSelf-Signed CertificateX509 CertificatesStatistics