Why Is Traditional Chinese or Another Custom Language Not Displayed After the Kiosk Upgrade?

Check Your Version:
This article applies to MetaDefender Kiosk upgrades from versions earlier than v4.7.0.

Issue:

After upgrading MetaDefender Kiosk from a version earlier than v4.7.0 to any v4.7.x release, Traditional Chinese or other custom languages may not be displayed correctly.

Such as:

  • v4.6.0 → v4.7.6

  • v4.5.6 → v4.7.7

Resolution:

Please update using the recommended Upgrade Path:

  • From v4.6.0 → Upgrade directly to v4.7.7

  • From v4.5.x → Upgrade to v4.6.7 first, then to v4.7.7

Please refer to Upgrading MetaDefender Kiosk - MetaDefender Kiosk Windows for further instructions on how to upgrade Kiosk.

Reference

For more details, please refer to the Kiosk 4.7.7 Release Notes: Archived Release Notes - MetaDefender Kiosk Windows

  • Bug fix: Resolved issue with missing translation text when upgrading to Kiosk 4.7.6

    • Kiosk resolved issues where some language translation texts could disappear when upgrading from older versions to Kiosk 4.7.6

Support: If Further Assistance is required, please proceed to log a support case or chatting with our support engineer.


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Why Is Traditional Chinese or Another Custom Language Not Displayed After the Kiosk Upgrade?Issue:Resolution:Reference