How do I enable the creation of Crash Dump files?

In rare circumstances however, customers may choose to enable crash dump generation for detailed troubleshooting.

To assist, OPSWAT has released a utility that allows users to turn crash dump generation on and off again when required.

To enable/disable crash dump generation, please follow the instructions below.

  1. Download the necessary tool from the relevant link below:
  1. Open a Command Prompt and select the Run As Administrator option.
  2. Execute the command change crashDump.exe <option> choosing the relevant value from the options below:
  • ON: to enable crash dump generation (max. 3 crash dump files per process).
  • OFF/Empty: to disable crash dump generation.
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