Export

This section will allow the system administrator to export MetaDefender Distributed Cluster (MDDC) support packages. The support package contains all relevant information to help us diagnose the issue of MetaDefender Distributed Cluster.

MDDC Support Package does not include logs from services like Redis, RabbitMQ and PostgreSQL. To obtain the service logs, please click here.
  • Simply select all to select all MDDC components and click the Generate button. A new ID and notification will be shown in the Support Package Details.
  • Once the support package generation is finished, simply select Download in the Action column in the Support Package Details.
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