Accounts' Organization

Accounts' Organization is a logical grouping of multiple user accounts of the same organization. Available features :

• Add users under an organization
• Allowlist IP addresses to MetaDefender Cloud APIs for the entire organization

OPSWAT currently supports two types of accounts:

• Individual users without an organization
• Individual users belonging to an organization (supports multiple roles with RBAC - role based access control)

How to Request to Create an Organization

Organization requests need to be raised via Support Case from the OPSWAT portal. For it you need to be registered.

• Access the OPSWAT Portal
• Click on “Support” which will take you to the OPSWAT Support Portal

• Click on the "New" button to create a new case

• Select "OPSWAT Portal" as the record type

• In the subject field, type the words "New Organization"
• In the description, type the message saying "I would like to be first admin for this organization". Also state the organization name and your email address.
• Select "Severity 4"
• Click "Save"

After submitting the case to create an organization, our customer support team will create the organization.

How to Add a User to an Organization

• Navigate to the profile page
• Click “+ Add User” button

• Include the user's email and the role:
  • User - Individual account that belongs to the organization
  • Admin - Administrator of the organization account

How to add IPs to the IP Allowlisting

• Navigate to “Security Rules”
• Click “+ Add IP Range” - designating the Classless inter-domain routing (CIDR) allowed IP ranges.