My OPSWAT Central Management
My OPSWAT Central Management
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Knowledge Base
10.7.26100
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DocsMy OPSWAT Central ManagementKnowledge BaseErrors and Troubleshooting
DocsMy OPSWAT Central ManagementKnowledge BaseErrors and Troubleshooting

Errors and Troubleshooting

  • How do I retrieve MetaDefender Endpoint logs?
  • Why is the Exclude CD feature in MetaDefender Endpoint not working on one or more of my managed devices?
  • How can I restart the MetaDefender Endpoint service?
  • How does the Security intelligence updates for Microsoft Defender Antivirus and other Microsoft Antimalware - KB2267602 work?
  • How do Windows update "agent shows up-to-date but My OPSWAT Central Management still shows OS missing" patches work?
  • How does KB2267602 "continually wants to update" work?
  • Guidelines for OPSWAT Endpoint Security Certification program
  • Why Are All Endpoints being assigned the SC_Compliant_Role?
  • How to Resolve “Client Device Is Not Known” Error in UAG?


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How do I retrieve MetaDefender Endpoint logs?
On This Page
Errors and Troubleshooting
Knowledge Base
Knowledge Base
Overview
METADEFENDER ENDPOINT
Features and Functionality
Licensing, Setup and Deployment
Configuration and Settings
Errors and Troubleshooting
How do I retrieve MetaDefender Endpoint logs?
Why is the Exclude CD feature in MetaDefender Endpoint not working on one or more of my managed devices?
How can I restart the MetaDefender Endpoint service?
How does the Security intelligence updates for Microsoft Defender Antivirus and other Microsoft Antimalware - KB2267602 work?
How do Windows update "agent shows up-to-date but My OPSWAT Central Management still shows OS missing" patches work?
How does KB2267602 "continually wants to update" work?
Guidelines for OPSWAT Endpoint Security Certification program
Why Are All Endpoints being assigned the SC_Compliant_Role?
How to Resolve “Client Device Is Not Known” Error in UAG?
Updates and Version Upgrades
GENERAL
Configuration and Settings
Features and Functionality
Licensing, Setup and Deployment
Errors, Troubleshooting and Remediation
Updates, Patches, and Bug Fixes
MOBILE CLIENT
Features and Functionality
Licensing, Registration and Setup
Integration
How do I use the My OPSWAT Central Management Testing Harness?
How could I retrieve Client ID and Client Secret on My OPSWAT Central Management to integrate with my NAC or SSL/VPN Solution?
Why do Core instances fluctuate between "Operational" and "Significant Issues" status in on-prem Central Management?
Why am I unable to enable HTTPS for multiple Kiosks or MetaDefender Core instances managed through OPSWAT Central Management?
Does My OPSWAT Central Management v10 Support the DOMAIN\Username Login Format for Active Directory Users?
Others
Key Differences Between My OPSWAT Central Management and MetaDefender IT Access
Product Updates Domains
Left Navigation Revamped and Endpoint Security Policy Restructured starting v10.7.26062
Is OPSWAT Central Management Affected by PHP2Shell (CVE-2026-109618 and CVE-2026-109619)?
How do I allowlist file hashes for a MetaDefender Kiosk through My OPSWAT Central Management?