End-User Guide
Creating External Users
External user accounts are for sharing files with partners or organizations on a long-term basis. External users cannot see internal users and can only share files with their creator.
- Go to the "Users" menu and select "External Users."
- In the "Create new user" window, enter a username, email, and password.
- In the "Personal Information" tab, set the "Expiration date" (may be disabled depending on settings) and enter the first name and last name.
- Click "Create" to finish creating the external user account.
The user will receive a welcome message with a link to MetaDefender® MFT and the credentials for signing in.
Managing External Users
To manage external users, go to the "Users" menu and select "External Users."
The three-dot menu offers the following options:
- Edit: Allows you to edit the expiration date (may be disabled depending on settings), user name, email, first name, and last name
- Change password: Allows you to update the user's password
- Disable/Enable: Disables the account to prevent login, or enables it again
- Delete: Deletes the guest account if it is no longer needed
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