Overriding Scan Result

Some roles have the option to override the 'Blocked' status of a file, essentially unblocking it and making it available.

Override Blocked Status

The Override Blocked Status option allows to make a file available even if it was originally flagged and blocked by MetaDefender Core™.

• When applied, the file status changes from Blocked → Available - overridden.
• Once overridden, the file will be handled as any other Available file, e.g. a shared user can download it.
• This can only be done on the Processing History page.

Restore Blocked Status

The Restore Blocked Status option allows to revert an overridden file back to its original blocked state.

• When applied, the file status changes back to Blocked.
• Once restored, the file is treated again as Blocked and cannot be accessed or downloaded by regular users .