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How long is the support life cycle for a specific version/release of MetaDefender Kiosk?
This article applies to all MetaDefender Kiosk V4 releases.
OPSWAT provides support on each release of MetaDefender Kiosk for 18 months after the publication of the following release of the product. So, once a new release is published, you have 18 more months of support on the previous release.
Keep in mind, however, that bug fixes and enhancements are applied only to the next release of a product, not to the current release or historical releases - even when those releases are still under support.
In some cases, hot-fixes can be provided for the current release of the product, and then incorporated as regular fixes in the next release.
OPSWAT highly recommends that users regularly upgrade to the latest version of MetaDefender Kiosk and not wait until the end of a release’s support cycle.
Current versions incorporate state-of-the-art features and necessary bug fixes, and are freely available for all license holders to download.
To upgrade, follow these steps:
Browse Release Notes for details on the latest MetaDefender Kiosk version release.
Visit My OPSWAT to download a new version under the relevant package license.
Visit Installation Documentation for step-by-step instructions on how to install the MetaDefender Kiosk solution.
MetaDefender Kiosk Support Lifecycles:
Release number | Release date | End-of-life date |
|---|---|---|
4.6.1 | 8 May 2023 | |
4.5.8 | 11 Oct 2022 | 11 Jul 2024 |
4.5.7 | 30 Aug 2022 | 11 Apr 2024 |
4.5.6 | 24 May 2022 | 29 Feb 2024 |
4.5.5 | 28 Mar 2022 | 14 Nov 2023 |
4.5.4 | 20 Dec 2021 | 28 Sept 2023 |
4.5.3 | 02 Nov 2021 | 20 Jun 2023 |
The versions not mentioned on this page are no longer supported.
For any issues or queries regarding supported versions of our MetaDefender Kiosk solution, please follow these instructions on How To Create a Support Package, before creating a support case or chatting with our support engineer.