How long is the support life cycle for a specific version/release of MetaDefender Kiosk?
OPSWAT provides support on each release of MetaDefender Kiosk for 18 months after the publication of the following release of the product. So, once a new release is published, you have 18 more months of support on the previous release.
Keep in mind, however, that bug fixes and enhancements are applied only to the next release of a product, not to the current release or historical releases - even when those releases are still under support.
OPSWAT highly recommends that users regularly upgrade to the latest version of MetaDefender Kiosk and not wait until the end of a release’s support cycle.
Current versions incorporate state-of-the-art features and necessary bug fixes, and are freely available for all license holders to download.
To upgrade, follow these steps:
- Browse Release Notes for details on the latest MetaDefender Kiosk version release.
- Visit My OPSWAT to download a new version under the relevant package license.
Visit Firmware for MetaDefender Products for step-by-step instructions on how to upgrade a MetaDefender Kiosk Linux solution.
MetaDefender Kiosk Support Lifecycles
| Release number | Release date | End-of-life date |
|---|---|---|
| 5.7.3 | 11 Dec 2024 | |
| 5.7.2 | 10 Sep 2024 | 11 Jun 2026 |
| 5.7.1 | 07 Aug 2024 | 10 Mar 2026 |
| 5.7.0 | 11 Jun 2024 | 07 Feb 2026 |
| 5.6.2 | 29 Apr 2024 | 11 Dec 2025 |
| 5.5.3 | 29 Jan 2024 | 29 Oct 2025 |
| 5.5.2 | 14 Sep 2023 | 29 Jul 2025 |
| 5.5.1 | 14 Aug 2023 | 14 Mar 2025 |
| 5.5.0 | 30 Mar 2023 | 14 Feb 2025 |
The versions not mentioned on this page are no longer supported.
For any issues or queries regarding supported versions of our MetaDefender Kiosk solution, please follow these instructions on How To Create a Support Package, before creating a support case or chatting with our support engineer.