If the unsupported Windows OS has an ESU (Extended Security Updates) license, will it still show as an unsupported OS in MetaDefender IT Access?

AI Tools
Check Your Product:

This article applies to all MetaDefender Endpoint releases deployed on Windows systems.

Yes. OPSWAT currently does not detect ESU (Extended Security Updates) licensing on Windows platforms. Even if the customer purchased ESU from Microsoft, the device will still show as Unsupported OS (EOL) inside Central Management.

Support:

If you have any further questions, concerns or issues regarding MetaDefender Endpoint , please open a Support Case with the OPSWAT team via phone, online chat or form, or feel free to ask the community on our OPSWAT Expert Forum.