Wipe and Restore MetaDefender Drive

Prerequisites

  1. Activation key

  2. 1TB Kanguru or Display

  3. Windows workstation or laptop with internet connected

  4. Download and install the latest VC-Redist (do it only once)

1. Wipe Drive

Warning — this erases all data on the Drive

Wiping removes all data on the MetaDefender Drive. Make sure you select the MetaDefender Drive and not another disk — selecting the wrong disk will erase that disk.

  1. Quit MetaDefender Drive Toolkit (DTK) if running.

  2. Remove the Drive from the computer.

  3. Open Windows command as Admin using Windows + X key combination, then select Terminal (Admin).


  4. Run: Get-Disk


  1. Insert the MetaDefender Drive.

  2. Run again: Get-Disk


  3. Identify the new disk that appears when running the 2nd Get-Disk. Note its disk number (in this case it is 1).

  4. Start diskpart program

  5. Using the number found above using Get-Disk, select new disk MetaDefender Drive: select disk X


  6. Run detail disk and carefully verify the selected disk is MetaDefender Drive. Could be like below or similar:



  7. Then run the clean which will wipe the device:


2. Download and run MetaDefender Drive Toolkit

  1. To download and initiate the MetaDefender Drive Toolkit, follow these steps:

    1. Navigate to the My OPSWAT portal and download the MetaDefender Drive Toolkit.

    2. Unzip the downloaded package.

    3. Locate the MetaDefenderDriveToolkit executable file on your device, right-click it, and select Run as administrator.


  2. From Drive Toolkit, go to Advanced Options and download the latest version of MetaDefender Drive.


  3. Plug the USB into the Windows machine. Ensure the drive appears and is detected; you should see a dashboard like this.


3. Install MetaDefender Drive using Drive Toolkit

  1. When the new version downloads, go to Create MD Drives.

    1. The list displays the storage capacity and the current version installed on each drive.

    2. The MetaDefender Drive column indicates the status of each drive as Not installed, Flashed, or Flashed and activated.

    3. Check the boxes next to the drives you want to flash or reflash with the latest software image, then click Confirm and Proceed.


  2. On the same page, track the progress of MetaDefender Drive Toolkit as it flashes the latest software image on your drives.


  3. Once the flashing progress completes and the Flashed Successfully status appears, your drive will be ready to move to the next steps with Activation and Update Engines.