Use MetaDefender Drive with MetaDefender Kiosk

From MetaDefender Drive v4.4.5 and MetaDefender Drive Toolkit v3.8.5, pre-boot and in-session scan reports auto-sync to MetaDefender Kiosk on insertion. The Kiosk emails the user a signed PDF with a tamper-evident Media Passport (QR-coded) reflecting the drive's latest scan result.

What you get

  • Automatic report sync — no manual export step.
  • Engine and firmware refresh — drive stays up to date in the same insertion.
  • Signed PDF and Media Passport — emailed to the user with QR code.
  • Unified 360° posture report — boot and in-session results in one format.

Kiosk Setup

Configure these on the Kiosk management console before going live.

Enable the MetaDefender Drive integration

Go to Configuration > Integrations > MetaDefender Drive. Turn on Enable Drive Integration, select Workflow integration, and tick Include Media Passport. Click Save Updates.

Configure the Session Log report and Media Passport

Go to Configuration > Report. Choose PDF, set Save to location, then under Include Media Passport tick Enable Media Passport, set the validity period, and tick Include QR code with the placeholders to encode.

Configure SMTP / Microsoft 365 for sending emails

Go to Configuration > Email > Email Settings. Pick SMTP or Microsoft 365 (Graph API), fill in host / port / authentication, then use Test setting to verify before going live.

(Optional) Sign Session Logs / Media Passport with a certificate

Go to Workflows > Employee Workflow > Logging. Tick Sign Session Logs and select a certificate so the generated PDF and Media Passport are digitally signed.

Configure the email content sent to end-users

Go to Workflows > Employee Workflow > Email. Toggle Email Session Report on, choose recipient mode (Email current user or Email specific user), and customize the From / Subject / Message template.

End-user workflow at the Kiosk

What the user sees when an MDD is inserted:

Enter email to receive the scan report

The Kiosk prompts Send Scan Report. The user enters an email address.

Drive detected — start sync

The Kiosk recognizes the MetaDefender Drive (Serial Number + Version shown) and offers: Syncing Reports, Update Engines, Upgrade Drive version. User clicks START.

Sync and update progress

The Kiosk runs each action in sequence with live progress.

Email delivered to the user

The emailed PDF contains:

  • Page 1 — Media Passport: SAFE/UNSAFE badge, validity, QR code, scan totals, user + device info.
  • Following pages — Full session log: report ID, totals, MDD version + hardware, BIOS, archive settings, disks, engine versions, scan paths.

Three example outcomes, same template:

Outcome 1 — Clean drive (SAFE)

No threats found. Green SAFE badge; all files under Allowed files.

Outcome 2 — Cancel / No Threats (UNSAFE)

Scan was cancelled. With Cancelled Scans included in Scan Result settings, the passport shows UNSAFE / Reflects Scan Result settings even though no threats were found.

Outcome 3 — Infected drive (UNSAFE)

Blocked files detected. UNSAFE badge shows the exact count (e.g. 28 blocked files detected).

Troubleshooting

  • No email received — re-run the test in Email Settings; check From address is allowed by your SMTP relay.
  • QR code missing — confirm Include QR code is enabled and placeholders are valid.
  • Drive not detected — confirm Enable Drive Integration is ON and the USB port supports USB 3.x.
  • Signature invalid in PDF — verify the certificate selected under Logging is valid and trusted by the recipient.
VariableType to search · ESC to discard
GlossaryType to search · ESC to discard
InsertType to search · ESC to discard
No matches