For Smart Touch

This article explains how to perform an offline update for MetaDefender Drive Smart Touch using a external USB storage device.

For engines updates please follow the steps in https://www.opswat.com/docs/mddrive/maintenance/for-metadefender-drive

Before you begin, prepare the following:

  • A USB storage device formatted (NOT ENCRYPTED] as NTFS or FAT32 with at least 500MB space free
  • Download the Debian packag .deb package and its YAML descriptor.yml file.from published download URLs in My OPSWAT.
  • Create the /updates folder on the USB drive.
  • Copy the update files into the /updates folder.
  • Safely eject the USB storage from your computer.

Perform the offline update

  • Make sure Smart Touch is powered off. If Smart Touch is currently running, shut it down gracefully from the UI or power button before proceeding.

  • Insert the prepared USB storage into the USB-C port of the Smart Touch device

  • Power on Smart Touch, enter PIN code

  • After Smart Touch starts it will

    • automatically detect the /updates folder on the USB storage

    • automatically pick up the offline update package (.deb + .yml) and begin the update process.

  • The update will proceed without requiring user interaction until finish. Do not power off Smart Touch or remove the USB storage during this time.

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For Smart TouchBefore you begin, prepare the following:Perform the offline update