Troubleshooting
v4.0.0
Search this version
Intel Rapid Storage Technology (Intel RST)
Copy Markdown
Open in ChatGPT
Open in Claude
Issue:
MetaDefender Drive boots the laptop up successfully but there is no disk found under “Disk Status and Remediation”

Root cause:
Some laptops (and desktops too) have Intel RST enabled and that prevents MetaDefender Drive from detecting and accessing storage
Solutions:
go to its BIOS and find the SATA configuration section
if there is something like RAID ON, please switch it to AHCI
plug MD Drive and try to boot into Drive again, then analyze your system as needed
after that, please go to BIOS again to set SATA configuration back to the previous state before booting into Windows
*references: https://discourse.ubuntu.com/t/ubuntu-installation-on-computers-with-intel-r-rst-enabled/15347
Last updated on
Was this page helpful?
Next to read:
Selected engine is not active in Light ModeTroubleshooting
Troubleshooting