Why Japanese characters are not recognized or displayed correctly in archives?

Warning

This knowledge base article provides details about MetaDefender Core functionality with specific SHIFT-JIS charset for ZIP, TAR and CAB archives.

If you have issues with displaying specific characters in MetaDefender Core of child files inside an archive, as shown below:


Please follow the instructions below to resolve the issue:

  • Login to MetaDefender Core UI

  • Go to Inventory

  • Go to Modules

  • Go to Utilities

  • Go to Archive Extraction

  • Enable the option “Encoding preference for entry name”

  • Enable the option “Automatic Recognition”


Support:

If Further Assistance is required, please proceed to log a support case or chat with our support engineer.


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Why Japanese characters are not recognized or displayed correctly in archives?