Error Message Description Table

Every log entry on MetaDefender Core always comes with a message ID number which is an unique identifier for that log entry ( Log Message Format)

For example:

log example
Copy

Then message ID associated to that message would be 3059.

For warning/error message type, besides the message itself (e.g. Can not send extract task, id='lms::workflow::WorkflowExecutor(0x214af499d00)', node=':1076', block='ExtractBlock'), using message ID (e.g. 3059) can help reveal more information about that warning/error.

Following is the list of error message description (only applicable to warning/error message type).

Disclaim:

  • This list is auto generated and should be updated accordingly with MetaDefender Core upgrade.
  • Should be used as reference only, for a complete issue troubleshooting guidance, please reach out to OPSWAT Support.

Error messages need to be monitored

ID Severity Message
8 CRITICAL Error in Service, shutdown..
130 CRITICAL Error in Service, shutdown..
4085 CRITICAL Postgres info, info='Failed to connect to postgres server, giving up
231 CRITICAL Error in engine
998 CRITICAL Error occurred during automatic reactivation
1003 CRITICAL Error during activating the product
2892 CRITICAL Insufficient memory, terminating
6515 CRITICAL Exception has been caught when running, message='*****'
5985 CRITICAL Not enough disk space
4618 CRITICAL Not enough free space to extract archive
3996 CRITICAL File upload rejected due to insufficient disk space
4695 CRITICAL Deactivate Core due to license expired/invalid
4554 CRITICAL Verify license activation error, see error code
4084 CRITICAL Could not load postgres's information from file
1680 HIGH License expired, not downloading updates
252 HIGH Updating package state failed
253 HIGH Updating package archive failed
254 HIGH Check package updatable status failed
277 HIGH Error occurred sending email
282 HIGH Error parsing metadescriptor
283 HIGH Package descriptor downloading error
285 HIGH Invalid download
1134 HIGH Error inserting new file in quarantine
1147 HIGH Error reading file content from quarantine
1153 HIGH Error receiving file data, removing file from sanitized files' storage
4720 HIGH Engine update failed
4020 HIGH Migration failed

All error and warning messages

Message IdLevelMessage
8 ERROR Unknown error occurred in the daemon/service.
16 WARNING Error happened in the communication
26 WARNING Can't send a message to the target, it's probably disconnected
28 WARNING The connection is timed out
97 WARNING Workflow block ended with exception
130 ERROR Unknown error occurred in the daemon/service.
133 ERROR ScanDb insert/update error
149 WARNING Unable to gather OS information
162 WARNING Sending scan requests failed
181 WARNING REST response format is invalid
218 WARNING Engine definition unreachable
220 WARNING Engine leak
221 WARNING Engine leak
222 WARNING Engine leak
231 ERROR Engine error
252 ERROR Error in package staging process
253 ERROR Error in package staging process
254 ERROR Error in package staging process
255 WARNING Error in package staging process
256 WARNING Error in package staging process
282 ERROR Invalid main update descriptor
283 ERROR Invalid package descriptor
285 ERROR Invalid file downloaded
297 WARNING Invalid state option given in GetEngineInfoBlock
303 WARNING Downloaded package is not complete
304 WARNING Downloaded package is invalid
305 WARNING Downloaded package is invalid
306 WARNING Downloaded package is invalid
307 WARNING Downloaded package is invalid
308 WARNING Downloaded package is invalid
319 WARNING Can not open downloaded package
320 WARNING Downloaded package is invalid
321 WARNING Failed to install engine
325 WARNING No respond from agent
330 WARNING Error in uploaded descriptor
338 WARNING Failed to load engine
341 ERROR Error in getting update package
342 ERROR Error in getting update package
343 ERROR Error in package staging process
355 WARNING Invalid reference to user data
379 WARNING Database error: user query
382 WARNING Database error: user query
383 WARNING Database error: users query
385 WARNING Database error: role query
386 WARNING Database error: roles query
425 WARNING Invalid state option given in GetDatabaseInfoBlock
428 ERROR Error in checking package updatable
459 WARNING No respond from agent
465 WARNING Database error: getting scan request
474 WARNING Downloaded packagedescriptor is invalid
485 WARNING Error while downloading files from update server
486 WARNING Invalid certificate found while downloading files from update server
495 WARNING File missing during validation
496 WARNING File size mismatch during validation
497 WARNING SSL errors for https://update.dl.opswat.com
520 WARNING Could not trigger update
541 WARNING Invalid type reference for entry
542 WARNING Invalid type reference for entry
543 WARNING Invalid type reference for entry
545 WARNING Invalid type reference for entry
547 WARNING Invalid type reference for entry
551 ERROR Internal error occurred during the program run
552 ERROR System error occurred during the program run
553 ERROR Unknown error occurred during the program run
556 WARNING HTTP redirection count exceeded limit
599 WARNING Engine type unreachable
602 WARNING Download timed out.
611 WARNING Can't remove the downloaded zip archive
613 WARNING File extraction failed while updating
620 ERROR Invalid content received for update
621 WARNING Can't download file for update
624 WARNING File open file for update
628 WARNING Can't read file to validate it's content
641 ERROR Error in getting package state information
642 ERROR Error in checking package updatable
652 WARNING License is invalid or not containing licensed_engines
657 WARNING No activation_key is received
658 WARNING Invalid activation option value
659 WARNING Activation error
670 WARNING Package download failed
678 WARNING Could not upload file
679 WARNING Update could not be applied
802 WARNING Could not create path to save updates
808 WARNING Could not save package, skipping
809 WARNING Could not save package, skipping
812 WARNING Could not save package, skipping
813 WARNING Could not save package, skipping
816 WARNING Error creating database package
819 WARNING Error creating database package
820 WARNING Error creating database package
827 WARNING Database error: retrieving audit log
828 WARNING Database error: inserting audit log
829 WARNING Database error: retrieving audit log count
833 ERROR Exception during operation
835 WARNING Could not trigger update
837 WARNING Could not trigger update
838 ERROR Update package download failed
842 WARNING Error adding license information to engine descriptor
843 WARNING Could not copy legacy package, skipping
844 WARNING Could not save legacy package, skipping
846 ERROR Packagedescriptor could not be read
847 ERROR Could not read descriptor file
848 ERROR Could not write descriptor file
852 ERROR Error opening CERT file
854 WARNING No legacy database wrapper package present
855 WARNING Could not write licenses to database descriptor
858 ERROR Metadescriptor could contains tampered information, abort processing
861 ERROR Can't process new licence information
862 WARNING Error in package staging process
892 WARNING Could not export legacy package, skipping
931 WARNING Unexpected network reply arrived
945 ERROR Error in getting update package by state
948 WARNING Not enough disk space to export package(s)
949 WARNING Not enough disk space to export package(s)
950 WARNING Not enough disk space to export package(s)
981 WARNING Deactivation error
995 WARNING Activation key not found in license
996 WARNING Stored license is invalid
997 WARNING Invalid activation option value
998 WARNING Automatic rectivation error
999 ERROR Error saving license information
1002 WARNING License activation error
1003 ERROR Error during license activation
1009 WARNING Network error occurred while trying to lookup hash
1010 WARNING Invalid response retrieved from server
1017 WARNING Due to errors in previous requests, disabling hash lookup for a given interval
1019 WARNING Too many timeout error occurred in a short period of time
1030 WARNING Invalid update folder found
1036 WARNING Error during scan process
1037 WARNING Engine capabilities unreachable
1042 ERROR Engine's descriptor is invalid
1043 ERROR Could not open update archive
1055 WARNING Agent with identifier is unavailable
1064 WARNING Not handling file as local, not must be an issue
1068 WARNING Could not apply udpates from picku folder
1081 ERROR Could not create folder for pickup
1100 ERROR Error in package staging process
1113 WARNING Workflow block ended with REST exception
1134 ERROR Error in quarantine database
1135 ERROR Error in quarantine database
1136 WARNING No such file to remove
1141 WARNING Error in quarantine database
1142 ERROR Error in quarantine database
1144 ERROR Error in quarantine database
1147 ERROR Error reading quarantine file
1148 WARNING Download aborted
1153 ERROR Error receiving file data, removing file from sanitized storage
1154 ERROR Given path is not absolute
1155 ERROR Could not create storage folder
1156 ERROR File storage path is not writable
1157 ERROR No owner given
1158 ERROR Id is not specified
1159 ERROR Id is too short
1160 ERROR Could not create directory
1161 ERROR Could not create directory
1163 ERROR Error opening file
1164 ERROR Could not write file
1165 WARNING File id is not specified
1166 WARNING No such file found
1167 WARNING Could not remove file
1168 WARNING File id or owner is not specified
1169 WARNING No such file to finalize
1173 WARNING Could not request file
1176 WARNING Processing fileencountered an error
1177 ERROR Could not read salt value
1178 ERROR Could not read salt value
1179 ERROR Error creating salt file
1180 ERROR Error generating salt value for quarantine
1182 ERROR Error occurred quarantining file
1183 ERROR File not found in quarantine
1184 WARNING Same owner was already reading another file
1185 ERROR Error reading file in quarantine
1186 ERROR Error writing data to quarantined file
1188 ERROR Could not finalize quarantined file
1191 ERROR Could not remove file from quarantine
1192 ERROR Could not remove file from quarantine
1193 ERROR Could not gather quarantine information
1196 WARNING Database error: user query
1198 ERROR Error parsing disabled times information
1201 ERROR See reason for more information about the reason
1204 ERROR Can't open metadescriptor file for writing
1220 WARNING The certificate chain maybe invalid
1221 WARNING Info about the certificates in the chain
1226 WARNING Vulnerability lookup timed out
1227 ERROR Error in checking package updatable
1230 WARNING Engine capabilities unreachable
1231 WARNING Engine leak
1232 WARNING Engine capabilities unreachable
1233 WARNING Engine leak
1252 WARNING Error in sanitize database
1253 WARNING Error in sanitize database
1254 WARNING Error getting sanitized files
1258 WARNING Error querying sanitized files
1266 ERROR Error occurred adding file to sanitized storage
1267 ERROR File not found in sanitized storage
1268 WARNING Same owner was already reading another file
1269 ERROR Error reading file in sanitized storage
1270 ERROR Error writing data to sanitized file
1272 ERROR Could not finalize sanitized file
1277 ERROR Could not gather sanitized files information
1284 WARNING Wrong enabled template in sanitize block
1285 WARNING Wrong convert template in sanitize block
1287 WARNING Can't find engine to scan
1290 ERROR Error adding file to sanitized storage
1291 ERROR Error adding data chunk to sanitized file
1295 ERROR Error saving sanitized file
1603 ERROR Error in package staging process
1604 ERROR Filestore unreachable
1605 WARNING Could not upload file
1606 WARNING Could not upload file
1607 ERROR File not exist to load schema from
1608 ERROR Schema is not a proper JSON
1609 ERROR Schema format is invalid
1677 ERROR File not exist to load default value from
1678 ERROR Default value file is not a proper JSON
1679 ERROR Default value file format is invalid
1702 ERROR Unable to load configuration from default values
1703 ERROR Unable to save configuration from default values
1704 ERROR Default value file is not a proper JSON
1705 ERROR Default value file format is invalid
1706 ERROR Unable to load configuration
1711 ERROR Error when sending bytes through socket
1741 WARNING Process local file encountered an error
1742 WARNING No data id was set in HandleLocalFileBlock
1777 ERROR Unable to save new configuration
1785 WARNING Removing folder failed
1787 WARNING Removing invalid update folder failed
1792 WARNING Removing package folder failed
1793 WARNING Removing database folder failed
1794 WARNING Removing folder failed
1795 WARNING Removing folder failed
1798 WARNING Removing downloading packages failed
1825 WARNING Database error: role query
1828 WARNING Invalid username or password
1833 WARNING User has been suspended
1835 WARNING Database error: users query
1836 ERROR Error in updating engine configuration
1850 ERROR Database error: could not create default local directory
1855 WARNING Database error: userdirectory query failed
1859 WARNING User validation error
1861 WARNING User validation error: missing password or salt
1862 WARNING Database error: user query
1869 ERROR Error in workflow manager
1870 ERROR Error in workflow manager
1871 ERROR Error in workflow manager
1883 ERROR Database error: users of user directory could not be deleted
1911 WARNING No root CA certificates found for LDAP SSL/TLS connections on windows platform
1994 WARNING Content length header does not match with downloaded content
2035 WARNING Invalid sanitization configuration found for archive
2050 WARNING Engine leak
2090 WARNING Database error: user query
2091 WARNING Database error: user query
2095 WARNING Sending scan requests failed
2102 WARNING Sending external action requests failed
2107 WARNING Block missing option 'origin'
2194 ERROR Input folder got corrupted, removing it
2337 WARNING Local file path and body both set, ambiguous request
2354 ERROR Error in quarantine database
2357 ERROR Error in quarantine database
2360 ERROR Could not update quarantined file
2361 ERROR Could not gather quarantine information
2382 WARNING Selected rule not matches batch's rule
2384 WARNING Error storing scan batch
2388 WARNING Database error: error querying batch
2424 WARNING Could not create job object
2425 WARNING Could not set information on job object
2426 WARNING Could not assign process to job
2484 WARNING Cert or key file is not readable
2485 WARNING Configured certificate cannot be used
2486 WARNING Configured certificate cannot be used
2487 WARNING Configured certificate cannot be used
2532 WARNING Found unregistered file inside sanitized storage
2555 ERROR Unable to save updated configuration
2646 WARNING Database error: error querying what to delete
2651 WARNING Cannot find file in FinalizeScanResultBlock
2652 WARNING Given dataid can not be cancelled
2653 WARNING Given dataid can not be cancelled
2654 WARNING Database error: users query
2737 ERROR Database error: userdirectory query failed
2793 WARNING Error during file type process
2892 ERROR Possible Insufficient memory to operate, system throw bad_alloc
2895 ERROR LDAP error: DN of group has changed in remote directory service. Group can not be considered valid any more
2897 ERROR Database error: Can not cache user. Already exists as non-cached
2905 WARNING File can not be opened for writing
2906 WARNING Unable to write to file
2910 WARNING Certificate name is invalid, not using HTTPS
3044 ERROR Error in updating engine schema
3045 WARNING Error in package storing process
3048 WARNING Invalid engine configuration
3049 WARNING Schema based configuration received for non schema based engine
3050 WARNING Schema based engine received legacy configuration
3051 WARNING Legacy configuration received is invalid
3052 WARNING Invalid configuration received for engine
3053 WARNING Schema based engine config is invalid
3115 WARNING Communication possible disconnected
3116 WARNING Communication possible disconnected
3121 WARNING Engine capabilities unreachable
3122 WARNING Engine leak
3123 WARNING Engine leak
3124 WARNING Error during Proactive DLP scan process
3170 WARNING Error during conversion process
3185 ERROR Error reading quarantine file
3188 ERROR Error transferring file
3197 ERROR Error in quarantine database
3257 WARNING An error occurred while generating package
3259 WARNING Package generation is already in progress
3260 WARNING Package generation is already in progress
3261 WARNING Error while generating package
3264 WARNING Source type is unknown
3267 WARNING Can't extract zip source
3268 WARNING Http source is not a zip
3269 WARNING Can't open package descriptor for writing
3270 WARNING Error during yara scan process
3274 ERROR No YARA engine found on node
3275 WARNING No result received
3276 WARNING Database error: sources query.
3277 WARNING Database error: issues query
3288 ERROR Expiration field is not a proper date
3289 WARNING License is expired
3291 ERROR Expiration field is present but it is not a timestamp
3326 ERROR Cloud scheduling error
3329 WARNING Error during cloud process
3338 WARNING Database error: cloud
3346 WARNING Database error: cloud
3347 WARNING Database error: cloud
3349 WARNING Database error: cloud
3350 WARNING Database error: cloud
3352 WARNING Database error: cloud
3357 WARNING Sending scan requests failed
3358 WARNING Sending scan requests failed
3359 WARNING Sending scan requests failed
3360 WARNING Invalid result from cloud engine
3363 WARNING Sending scan requests failed
3365 WARNING No cloud engine can be found in Core's engine set
3367 WARNING Request cloud failed
3368 WARNING Invalid result from cloud engine
3370 ERROR Failed to initialize the product
3373 ERROR Ignition file processing failed
3378 WARNING Failed to finish welcome wizard
3379 WARNING Welcome wizard user not found
3380 WARNING Failed to remove welcome wizard user
3414 ERROR Probably incorrect db state
3415 ERROR Probably incorrect db state
3461 WARNING Engine compression capabilities unreachable
3500 ERROR Error validating user. Current server time is wrong.
3501 WARNING User validation error: Missing token data
3502 WARNING User validation error: Token data has expired
3503 ERROR Failed to remove reset password token from database
3506 WARNING Failed to validate user belonging to a disabled directory
3507 WARNING Non-local users are not allowed to login by token
3508 WARNING User validation error
3510 ERROR Error updating password
3515 WARNING Email sending error
3517 ERROR Email sending error
3519 WARNING Invalid login token
3523 WARNING Can't login mail server with the configuration
3524 WARNING Can't connect to mail server with the configuration
3525 WARNING Exception during closing connection to mail server
3534 ERROR Can't find watermarked file
3535 WARNING File was still open when started reading from another
3536 ERROR Can't open watermarked file
3537 ERROR Error adding data to dlp file
3539 ERROR Error finalizing file
3541 ERROR Error occurred adding file to dlp storage
3553 WARNING Error in dlp database
3554 WARNING Error in dlp database
3555 WARNING No such file to remove
3559 WARNING Warning, could not remove file
3561 WARNING Error in dlp database
3567 WARNING Error querying watermarked files
3571 ERROR Error adding file to dlp storage
3572 ERROR Error adding data chunk to dlp file
3573 ERROR Error receiving file data, removing file from dlp storage
3575 WARNING Engine capabilities unreachable
3576 WARNING Engine leak
3580 ERROR Error adding new watermarked file to dlp storage
3677 WARNING Found unregistered file inside dlp storage
3678 WARNING Null metadata
3679 WARNING Invalid format metadata
3680 WARNING Error at parsing metadata
3681 WARNING Invalid format metadata
3688 WARNING Cannot remove session id
3693 WARNING Engine extraction capabilities unreachable
3694 WARNING Engine leak
3736 ERROR Failed to get version of preference schema
3738 ERROR Failed to get converted preference schema
3756 WARNING Error in response while hash lookup such as invalid apikey
3774 WARNING Client disconnected, the data has not been transferred successfully
3775 WARNING Client disconnected, the data has not been transferred successfully
3780 WARNING Found unregistered file inside quaratine storage
3807 ERROR Error in setting update url
3809 WARNING Re-generate download ID
3811 WARNING Clean up outdated download IDs
3827 WARNING User roles validation error
3828 WARNING User roles validation error
3835 ERROR Error in getting package
3845 WARNING Failed to rotate nginx log, cannot rename log file
3847 WARNING Failed to rotate nginx log, cannot rename log file
3850 WARNING Failed to rotate nginx log, failed to reopen log
3854 WARNING Rotate nginx log successfully but cannot compress
3863 WARNING Could not remove file
3870 ERROR Could not remove file from sanitized storage
3871 ERROR Could not remove file from sanitized storage
3925 WARNING Undefined webhook reply
3926 WARNING Webhook response failed
3934 WARNING Directory not supported
3955 WARNING Failed to invoke extension
3958 WARNING Failed to login with Single Sign-On enabled
3959 WARNING Do single sign-on with an unsupported directory
3996 WARNING File upload rejected due to insufficient disk space.
4003 ERROR Database error: configuration query
4005 ERROR Database error: insert configuration
4006 ERROR Database error: configuration query
4007 WARNING Database error: configuration query
4008 ERROR Database error: configuration query
4009 ERROR Migration failed. Cannot create log directory
4022 WARNING Failed to add new user directory to database
4023 WARNING Database error: Failed to delete user directory
4024 WARNING Database error: Failed to delete user directory
4025 WARNING Database error: Failed to delete user directory
4026 WARNING Database error: Failed to delete user directory
4027 WARNING Database error: Failed to delete user directory
4031 WARNING Error delete physical quarantine file
4033 WARNING Database error: error deleting all records
4034 WARNING Database error: Failed to delete records
4044 ERROR Failed to insert new request
4045 ERROR Failed to insert multiple scan results
4046 ERROR Failed to clean incompleted requests
4049 WARNING Could not finalize scan requests
4050 ERROR Failed to insert new batch
4055 ERROR Database error: Failed to get total requests
4057 WARNING Database error: error deleting all records
4058 WARNING Database error: Failed to delete records
4062 WARNING Database error: error querying what to delete
4066 WARNING Database error: cloud
4081 ERROR Could not remove file from sanitized storage
4082 ERROR Could not remove file from sanitized storage
4084 ERROR Postgres issue
4089 WARNING Error in dlp database
4093 WARNING Error in sanitize database
4096 WARNING Database error: Failed to delete user directory
4097 ERROR Error in package staging process
4098 ERROR Error in get engine by state
4099 ERROR Error in get engine configuration
4100 ERROR Error in get engine schema
4101 WARNING Database error: user query
4102 WARNING Database error: Failed to delete user directory
4104 WARNING Database error: Failed to delete user directory
4106 WARNING Database error: Failed to delete user directory
4114 ERROR Cannot set DB schema version
4128 ERROR Failed to update scan request
4129 WARNING Failed to cancel the downloading process
4134 WARNING Both filepath and downloadfrom header present in request, declining
4135 WARNING Both downloadfrom header and body data present in request, declining
4136 WARNING Given download url is invalid
4137 WARNING Given download url not start with http:// or https://
4138 WARNING Redirect link detected
4139 WARNING Failed to send HEAD request to download url
4140 WARNING File name is not obtainable from download url
4141 WARNING Content length is not obtainable by HEAD request to download url
4142 WARNING File size exceeded the configured maximum download size
4143 WARNING File size exceeded the configured maximum size
4144 WARNING File from download url is empty
4148 WARNING Error in sending response to client
4150 ERROR Failed to create unique temporary file for downloading
4151 ERROR Failed to create download resource
4152 ERROR Error inserting scan request
4153 WARNING Invalid downloading progress. Cannot update
4154 WARNING Failed to update download progress. Cannot find cached scan request
4155 WARNING Update scan request failed. Cannot find cached scan request
4157 WARNING Error in wrting downloaded data
4159 WARNING HTTP redirection count exceeded limit
4161 WARNING Download timed out.
4162 WARNING Unexpected network reply arrived
4164 WARNING BaseDownloader: Download timeout
4166 WARNING Error while downloading files from update server
4168 WARNING Invalid certificate found while downloading files from update server
4169 WARNING The certificate chain maybe invalid
4170 WARNING Info about the certificates in the chain
4171 WARNING SSL errors for https://update.dl.opswat.com
4174 WARNING SSL/TLS session failed during the set up between Core and Webhook client
4185 ERROR Failed to open logo pdf file to read
4186 WARNING Scan request not found
4187 ERROR Migration failed. Cannot create log directory
4198 WARNING Migration finish confirming. Migration log not found
4199 WARNING Error in getting watermarked files
4200 WARNING Error in getting file by dataid
4201 WARNING Error in checking file existed
4202 ERROR Error in getting quarantine file count
4203 ERROR Error in quarantine file
4204 WARNING Database error: User's state query
4205 WARNING Database error: insert sources query.
4206 WARNING Database error: update sources query.
4207 WARNING Database error: remove sources query.
4208 WARNING Database error: update time query.
4209 WARNING Database error: set issues query.
4210 WARNING Database error: reset issues query.
4211 WARNING Database error: role query
4212 WARNING Database error: admin role update/insert
4213 WARNING Database error: role query
4214 WARNING Database error: role insert query
4215 WARNING Error in adding sanitize database
4216 WARNING Error in checking sanitize database exist
4217 WARNING Error in getting sanitize database by requestid
4218 WARNING Error in removing sanitize database by requestid
4220 ERROR Failed to link extracted
4222 ERROR Failed to link to batch
4223 ERROR Failed to close batch
4224 ERROR Failed to get verdict
4225 ERROR Failed to get extracted number
4230 ERROR Failed to get origin
4231 ERROR Failed to get results
4234 ERROR Failed to update callback status
4236 ERROR Failed to insert callback url
4237 ERROR Failed to get request by dataid
4241 ERROR Failed to get requests
4242 ERROR Failed to count requests
4244 ERROR Failed to get batch count
4245 ERROR Failed to get inprogress batches
4283 ERROR Error when deleting from engine_configurations
4290 WARNING Content length not obtainable from download url
4291 WARNING Error in checking sanitize database
4292 WARNING Error in checking dlp database
4293 WARNING Failed to update download progress. Cannot find cached scan request
4295 WARNING Database error: get all batched requests
4296 ERROR Payload is empty
4306 WARNING Error cleanup dlp database
4308 ERROR Error in cloud database
4311 WARNING Error doing cleanup in sanitized database
4320 ERROR Cannot find file id in cached quarantine
4324 ERROR Cannot find file id in cached quarantine
4325 WARNING Database error: error deleting all records
4328 WARNING Error doing cleanup in quarantine database
4333 WARNING Key does not exist, email server is not configured
4335 ERROR Payload is empty
4336 ERROR New config is empty
4338 WARNING Engine capabilities unreachable
4339 WARNING Engine leak
4340 WARNING Engine leak
4342 WARNING Can not delete secret from database
4344 WARNING Removing downloading packages failed
4345 ERROR Error in getting all AVs name
4346 ERROR Failed to get rule list
4347 ERROR Failed to fetch verdict per hour
4348 ERROR Failed to get total dlp hits
4349 ERROR Failed to get total cdr actions
4350 ERROR Failed to get total vulnerabilities
4351 ERROR Failed to get total blocked/allowed
4352 ERROR Failed to get total scanned
4353 ERROR Failed to get ranged dlp hit
4354 ERROR Failed to get ranged converted count
4355 ERROR Failed to get ranged verdict count
4356 ERROR Failed to get ranged verdict count
4357 ERROR Failed to get ranged allowed converted count
4358 ERROR Failed to get ranged vulnerability count
4359 ERROR Failed to get ranged batch
4361 WARNING Database error: Fetch baseconfig failed from database
4363 ERROR Payload is empty
4365 WARNING Database error: shared secret query failed
4367 WARNING Database error: set shared secret failed
4368 WARNING Database error: set shared secret failed
4369 WARNING Database error: testing query failed
4370 WARNING Key is not existed
4371 WARNING Key is not existed
4373 WARNING Could not get core configloader
4375 WARNING Database error: error deleting all records
4384 ERROR Failed to update new CDR file types config
4386 ERROR Failed to receive result after sending task to handle scan preferences
4387 ERROR Failed to convert scan preferences
4403 ERROR Cannot performa any action on quarantine item belonging to other instance
4404 ERROR Failed to get instances
4405 ERROR Failed to insert new cached scan request
4406 ERROR Failed to update cached scan request
4407 ERROR Failed to update cached scan request on file downloaded
4408 ERROR Failed to update cached scan request
4409 ERROR Failed to update cached scan request
4410 ERROR Failed to update cached scan request
4411 ERROR Failed to update cached scan request
4412 ERROR Failed to update cached parent data Id
4413 ERROR Failed to get cached request
4414 ERROR Failed to remove cached scan requests
4415 ERROR Failed to set cached latest process name
4416 ERROR Failed to increase cached extracted number
4417 ERROR Failed to update cached download progress
4419 ERROR Failed to clean cached requests
4420 ERROR Failed to clean cached scan results
4421 ERROR Failed to clean cached estimate size
4422 ERROR Failed to delete estimated extraction size
4423 ERROR Failed to delete cached scan results
4424 ERROR Failed to get estimated extraction size
4425 ERROR Failed to insert estimated extraction size
4426 ERROR Failed to update current size
4428 ERROR Failed to get data_id from request_id
4429 ERROR Failed to get cached results
4430 ERROR Failed to get results
4431 ERROR Failed to update callback status
4432 ERROR Failed to update callback retry
4433 ERROR Database error: Failed to get callback retry
4434 ERROR Failed to get incompleteted callback files
4435 ERROR Failed to get incompleteted callback batches
4436 ERROR Failed to get incompleteted callback file requests
4437 ERROR Failed to get incompleteted callback batch requests
4438 ERROR Failed to get request by dataid
4439 ERROR Failed to get request by hash
4440 ERROR Failed to get batched requests
4441 ERROR Database error: getting last threat
4444 WARNING Could not finalize scan requests
4446 WARNING Failed to parse scan result from database
4447 WARNING Failed to parse scan result from database
4448 ERROR Failed to get scan request
4450 ERROR Failed to update number of direct children
4451 ERROR Failed to get scan request
4452 ERROR Failed to get parent request data id
4454 WARNING Failed to verify password
4455 WARNING Postgres service is not running
4456 WARNING Database error: testing query failed
4458 WARNING Failed to verify PIN code
4459 WARNING Postgres service is not running
4460 WARNING PIN code is invalid
4462 WARNING Invalid / missing pin code
4463 WARNING Invalid / missing pin code
4475 WARNING Failed to cancel scan request when client disconnected
4476 WARNING Cannot reply the message
4480 WARNING REST response format is invalid
4491 WARNING No result for DLP lookup
4492 WARNING Failed to calculate hash for file generated by dlp
4495 WARNING Could not write to file
4496 WARNING Could not upload file
4503 WARNING Can't remove the downloaded zip archive
4505 WARNING File extraction failed while updating
4513 WARNING Error creating exported config archive
4516 WARNING Error creating database package
4517 WARNING Error creating database package
4520 ERROR Error reading file in sanitized storage
4521 ERROR Fail to get all webhook certificates
4522 ERROR Fail to get webhook certificate by id
4523 ERROR Fail to insert new webhook certificate by id
4524 ERROR Fail to delete webhook certificate by id
4525 ERROR Failed to generate RSA key pair.
4526 ERROR Fail to get public key by id
4527 ERROR Can't encrypt with asymmetric key
4528 ERROR Can't find asymmetric key for encryption.
4529 ERROR Failed to read private key
4531 ERROR Payload is empty
4534 WARNING Failed to reload engine
4537 WARNING Compression has got error
4540 ERROR Could not finalize quarantined file
4542 WARNING Failed to get archive engine (extract engine later) when ask for password.
4543 WARNING Failed to get archive password file.
4544 WARNING No cloud engine is running on the core
4545 ERROR Failed to remove reset password token from database
4549 WARNING Engine process shut down. Please check exit code.
4552 WARNING Timeout when testing engine
4554 WARNING License verification error
4555 ERROR Failed to get total dlp verdict
4556 ERROR Failed to get total file blocked
4557 ERROR Failed to get total file blocked
4558 ERROR Failed to get metascan details
4559 ERROR Failed to get ranged submitted
4560 ERROR Failed to get total vulnerability assesment
4561 ERROR Failed to get engine processing time
4571 WARNING Failed to decrease file_id reference counter
4572 WARNING No compression engine found for task
4573 WARNING Failed to get next file while extraction/decryption
4575 WARNING Failed to calculate hash for file
4578 WARNING No engine found for encrypt back task
4579 WARNING Failed to encrypt file
4581 WARNING Failed to calculate hash for file
4589 WARNING Can not clear user's session id when reset password
4592 WARNING Process local file encountered an error
4595 WARNING Failed to decrease file_id reference counter
4599 WARNING Timeout when testing engine
4600 ERROR Core couldn't create enginelogs folder
4603 ERROR Invalid skip type found when adding hashes to hash_list
4604 ERROR Found skip type contains no hash when adding hashes
4607 ERROR Failed to remove hash from skip list
4608 ERROR Failed to remove hash from skip list. Hash list is empty
4609 ERROR Failed to remove hash from skip list. Invalid hash
4613 WARNING Invalid engine preferences found
4614 WARNING Invalid engine preferences defaults found
4615 WARNING Invalid engine preferences schema found
4616 WARNING Failed to external scan, check external_scan_error and parse_output
4618 WARNING Not enough disk space to apply update package on agent
4619 ERROR The file is not an archive or corrupted
4621 ERROR The file is not an archive or corrupted
4629 WARNING Backup license is invalid or not containing licensed_engines
4631 WARNING Backup License is invalid or not containing licensed_engines
4637 WARNING Database error: cannot import config
4638 WARNING Database error: Error when executing the function
4639 WARNING Database error: cannot import config
4641 WARNING Sending scan requests failed
4654 WARNING Failed to get stop file while extraction/decryption
4655 WARNING Failed to send close task request for extraction/decryption
4656 WARNING Failed to destroy resouce file
4663 WARNING Missing username
4665 WARNING Can not clear user's session id when forgot password
4666 WARNING Can not modify user
4667 WARNING Failed to get next file while extraction/decryption
4668 WARNING Failed to open file for extraction/decryption
4671 WARNING Failed to handle next task
4673 WARNING Failed to get next file while extraction/decryption
4674 WARNING Failed to get next file while extraction/decryption
4677 WARNING Failed to calculate hash for child file of archive
4678 WARNING Failed to handle next task
4679 WARNING Error in sanitization, retries emptied
4680 WARNING Failed to calculate hash for file generated by ds
4681 WARNING Backup license error
4690 WARNING Activation key not found in license
4692 WARNING Automatic verification error
4693 ERROR Activation data cannot be cleared
4694 ERROR License data cannot be cleared
4695 WARNING Deactivate Core due to license expired/invalid
4697 ERROR Failed to set engine package's status
4698 ERROR Failed to set database package's status
4699 ERROR Invalid package type
4700 WARNING Error while send request file type
4701 WARNING File type checking timed out or file type engine shutdowned
4704 WARNING Invalid Json data. Parsing failure
4706 ERROR Failed to update sanitized callback status
4707 ERROR Failed to update cached sanitized callback status
4708 ERROR Failed to update cached sanitized callback retry
4709 ERROR Failed to update sanitized callback retry
4710 ERROR Failed to get incompleteted callback files
4717 WARNING Failed to get file info
4720 WARNING Something went wrong while trying to update engine.
4721 ERROR Failed to get quarantine file info
4722 ERROR Failed to get resource chunk
4723 ERROR Error adding data chunk to quarantine file
4724 ERROR Error finalize file to quarantine
4725 WARNING Can not set secret to database
4726 WARNING Failed to setup module log callback
4729 WARNING Issue occurred while store data chunk for disk
4730 WARNING Issue occurred while close resource
4731 ERROR An error occurred after data was transferred to node
4732 WARNING Failed while booking omsekm event
4740 WARNING Invalid main update descriptor
4745 WARNING Engine process shut down while restarting. Please check exit code.
4747 WARNING Failed to restart engine process
4750 WARNING Engine communication timed out while restarting. Please check exit code.
4752 WARNING Invalid main update descriptor
4757 WARNING Invalid main update descriptor
4760 ERROR Error reading quarantine file
4761 WARNING Download aborted
4762 ERROR Error reading watermarked file content
4763 WARNING Downloading watermarked file aborted
4765 WARNING Key is not existed
4767 WARNING Can not set secret to database
4800 WARNING Database error: removing recent audit logs
4805 ERROR Unable to save backup configuration
4814 WARNING Engine type unreachable
4815 ERROR Failed to remove resource folder when renewing
4816 ERROR Failed to create resource folder
4817 WARNING Failed to remove resource folder when tearing down
4819 WARNING Cannot delete downloaded resource
4824 WARNING Database error: User's apikey query
4825 WARNING Process download file encountered an error
4827 WARNING Could not get blocked extracted files of a request
4828 WARNING Could not get file name by request ID
4829 WARNING Could not get file name by request ID
4830 WARNING Could not get brief info of files
4831 WARNING Could not get brief info of files
4832 WARNING Could not clean up warehouse database
4833 ERROR Failed to get ranged batch
4834 ERROR Error in package staging process
4835 ERROR Error in getting update package
4836 ERROR Error in getting update package
4837 WARNING Database error: Failed to delete user directory
4838 WARNING Removing downloading packages failed
4840 WARNING Could not clean up warehouse database
4841 WARNING Failed to retrieve blocked leaf files. Scan request not found or invalid
4842 ERROR Failed to retrieve blocked leaf files from database
4843 WARNING Database error: cannot query for counting number in a role
4850 ERROR Could not update core license for engines
4853 WARNING Resource path is not found
4854 WARNING Digital signature has issues. Cannot parse.
4855 WARNING Cannot get signer information
4864 WARNING Engine dependency checking failed
4872 WARNING Failed to calculate hash for file
4876 WARNING Engine process is hanged while restarting
4883 WARNING Invalid dlp configuration found for archive
4894 WARNING Cannot remove inexist external item
4895 WARNING Failed to insert external item
4896 WARNING Failed to update external item
4898 WARNING Database error: Failed to delete user directory
4899 WARNING Database error: Failed to delete user directory
4907 ERROR File not found in quarantine
4912 WARNING Result preference is empty
4913 WARNING Cannot convert result preference to JSON array
4915 WARNING Process download file encountered an error
4916 WARNING Process local file encountered an error
4920 WARNING Failed to delete local source in File Storage
4925 WARNING fail to invoke centra caching
4927 ERROR Failed to insert new cached scan request
4929 ERROR Failed to get cached request
4930 ERROR Failed to get cached results
4933 ERROR Failed to update cached scan request
4934 ERROR Failed to remove cached scan requests
4936 ERROR Failed to update cached scan request on file downloaded
4937 ERROR Failed to update filetype on cached scan request
4938 ERROR Failed to update sanitization details on cached scan request
4939 ERROR Failed to update cached callback status
4940 ERROR Failed to update cached sanitized callback status
4941 ERROR Failed to update cached sanitized callback retry
4942 ERROR Failed to update dlp details on cached scan request
4943 ERROR Failed to insert cached scan results
4944 ERROR Failed to update av engine count on cached scan request
4945 ERROR Failed to set cached latest process name
4946 ERROR Failed to increase cached extracted number
4947 ERROR Failed to update cached download progress
4948 ERROR Failed to update cached parent data Id
4949 ERROR Failed to update current size
4950 ERROR Failed to insert estimated extraction size
4951 ERROR Failed to delete estimated extraction size
4952 ERROR Failed to delete cached scan results
4953 ERROR Failed to add sanitized file to cache
4954 ERROR Failed to remove sanitized file from cache
4955 ERROR Failed to add sanitized file to cache
4956 ERROR Failed to remove sanitized file from cache
4976 WARNING Failed to ack message
4978 ERROR Failed to add remote file
4979 ERROR Error in finalizing quarantine
4982 ERROR Error occurred while accessing scan details to add quarantine action
4983 WARNING Error adding file to quarantine
4984 ERROR Error adding file to quarantine
4985 ERROR Error adding file to quarantine
4989 ERROR Error occurred adding file to sanitized storage
4992 ERROR Error saving sanitized file
4993 ERROR Could not remove file from sanitized storage
4996 ERROR Error occurred quarantining file
5002 ERROR Could not remove file from quarantine
5021 ERROR Error reading watermarked file content
5022 WARNING Downloading watermarked file aborted
5025 WARNING Failed to get dlp file path
5051 WARNING Error during conversion process
5052 WARNING Error during file type process
5063 WARNING Error in checking template hash
5064 WARNING Check template value
5065 ERROR Error in saving scanning result preference
5067 ERROR Error in getting scanning result preference
5069 WARNING Failed to reject message
5072 ERROR Error adding new watermarked file to dlp storage
5076 ERROR Error occurred adding file to dlp storage
5077 ERROR Could not remove file from sanitized storage
5078 WARNING Failed to copy engine assets
5081 WARNING Could not filter files from request id
5084 ERROR Error occur while getting cached values
5085 ERROR Error occur while checking archive exceed number or size
5086 ERROR Error occur while updating extracted files and size
5087 ERROR Error occur while finalizing distribute extracted request
5088 ERROR Error occur while checking extraction complete
5089 ERROR Error occur while updating extracted file details
5090 WARNING No batch request id found
5091 ERROR Error occur while linking file to batch
5092 ERROR Error occur while finalizing file in batch
5093 ERROR Set session failed
5094 ERROR Get session failed
5096 ERROR Update last seen failed
5098 ERROR Remove session failed
5101 ERROR Invoke failed
5106 WARNING Error during Proactive DLP scan process
5107 WARNING Error during yara scan process
5108 WARNING invalid scan request
5110 ERROR Failed to get filter files from database
5112 WARNING Webhook client not response
5118 ERROR Error in update engine's dependency information
5119 WARNING Database error: Failed to get engine's dependency information
5121 ERROR Failed to update sanitize classification
5122 ERROR Failed to update worst data id
5127 ERROR Failed to transfer chunk to File Storage
5132 WARNING Found warning after scanning result preference log
5133 ERROR Found error after scanning result preference log
5139 WARNING actions_ran and verdict both have data
5140 WARNING invalid actions_ran
5141 WARNING invalid verdict
5143 ERROR Failed to insert new request
5144 ERROR Failed to get ranged Dlp count
5147 WARNING Failed to add session
5148 WARNING Failed to get session
5150 WARNING Failed to update last use session
5151 WARNING Failed to remove session
5153 WARNING Failed to remove session by user
5154 WARNING Failed to remove all session
5155 WARNING Failed to add ignored session
5158 ERROR Failed to cleanup shared sso session
5159 ERROR Failed to insert shared sso session
5160 ERROR Failed to query shared sso session
5161 ERROR Failed to get shared sso session
5162 ERROR Failed to cleanup expired sso session
5167 WARNING Database error: Failed to get file name in quarantine database
5178 ERROR Failed to get active SSO directory
5180 ERROR Failed to update sso manager
5192 WARNING Failed to test connection of Olms server
5193 ERROR Failed to get total filescanio verdict
5194 ERROR Failed to get total filescanio blocked
5195 WARNING Failed to fetch rules from Olms server
5196 WARNING Empty rule from Olms server
5201 ERROR Filescanio scheduling error
5207 WARNING Engine capabilities unreachable
5208 WARNING Engine leak
5209 WARNING Engine leak
5212 WARNING Compression has got error
5213 WARNING Error during filescanio process
5214 ERROR Failed to update filescanio on cached scan request
5215 WARNING Unknown post action reply
5216 WARNING Failed to send post action request to server. Retrying
5218 WARNING Post action server does not response
5219 WARNING Post action server returns error
5230 ERROR License data cannot be cleared
5232 ERROR License data cannot be cleared
5233 ERROR License activation data cannot be cleared
5234 ERROR OLMS license data cannot be cleared
5236 WARNING Database error: filescanio
5237 WARNING Database error: filescanio
5238 ERROR Error in filescanio database
5239 WARNING Database error: filescanio
5240 WARNING Database error: filescanio
5241 WARNING Database error: filescanio
5242 WARNING Database error: filescanio
5243 WARNING Database error: cloud
5244 ERROR Failed to insert filescanio full report
5245 WARNING Failed to get filescanio report
5246 ERROR Failed to update cached scan request
5250 WARNING Could not process filescanio
5253 WARNING No result received
5257 WARNING Cannot store full_report
5262 ERROR Failed to add sso session
5265 ERROR No active Sso directory to handle IdP response
5266 ERROR Failed to get session info
5275 WARNING Could not process filescanio
5276 WARNING No result received
5277 WARNING Could not finish filescanio request
5282 ERROR Failed to insert filescanio report
5283 ERROR Failed to insert filescanio report
5284 WARNING Failed to fetch rules from Olms server while testing connection
5286 WARNING Could not get children extracted count
5289 WARNING Failed to send post action request to server. Stop retrying since max retry count reached
5291 WARNING Failed to destroy internal file resource
5300 WARNING Request is refused because of unavailable workflow rule
5314 ERROR License data cannot be cleared when using OLMS
5337 ERROR Failed to get request by hash
5340 WARNING Block missing option 'origin'
5345 WARNING Template config not found
5350 WARNING Rule config not found
5362 WARNING SSL/TLS session failed during the set up between Core and OCM
5378 WARNING Database error: sbom
5379 WARNING Database error: sbom
5380 ERROR Error in sbom database
5381 WARNING Database error: sbom
5382 WARNING Database error: sbom
5383 WARNING Database error: sbom
5384 WARNING Database error: sbom
5385 WARNING Database error: sbom
5386 WARNING Failed to check file from remote
5390 WARNING Failed to cancel consume
5396 WARNING Failed to save remote file
5397 ERROR Failed to quarantine file
5400 ERROR Failed to insert SBOM full report
5401 ERROR Failed to get SBOM full report
5403 WARNING Scan request is not found
5404 WARNING Failed to update request
5405 ERROR Failed to update SBOM on cached scan request
5406 WARNING Failed to check file from remote
5408 ERROR Error in workflow executor
5416 WARNING Engine type unreachable
5417 WARNING Error during scan process
5468 ERROR Failed to initialize engine
5471 WARNING Reload configuration failed by engine
5472 ERROR Failed to reload engine configuration
5475 WARNING Get engine properties failed
5481 ERROR Failed to upgrade scan preference
5490 ERROR SBOM scheduling error
5496 ERROR Failed to get files inside
5497 ERROR Failed to get data_id from request_id
5498 ERROR Failed to insert SBOM full report
5499 WARNING Failed to get SBOM full report
5500 ERROR Failed to update cached scan request
5503 WARNING Failed to delete file from File Storage
5507 WARNING Next file extraction resulted in fail
5514 WARNING Process local file encountered an error
5520 ERROR Failed to get total sbom blocked
5521 ERROR Failed to get total sbom blocked
5522 ERROR Failed to get total sbom blocked
5523 ERROR Failed to get total sbom blocked
5525 WARNING Could not analyze SBOM
5532 WARNING No result received
5539 ERROR Exception during operation
5553 WARNING Could not analyze SBOM
5564 WARNING No result received
5568 WARNING Cannot store full_report
5573 ERROR Can not load engine shared library
5574 WARNING Sending cloud task timed out
5584 WARNING Sending cloud task timed out
5595 WARNING Engine process crashed without exit code. Please check error code.
5598 WARNING Error occur while getting sanitized file, cannot reuse previous processing result
5599 WARNING Error occur while adding sanitized file, cannot reuse previous processing result
5600 WARNING Error occur while getting watermarked file, cannot reuse previous processing result
5601 WARNING Error occur while adding watermarked file, cannot reuse previous processing result
5602 WARNING Error reading file in storage
5603 WARNING Error occurred while create new file
5604 WARNING Error reading file
5605 WARNING Error occurred while storing data chunk
5606 WARNING Error occurred while closing resource
5607 WARNING Error occurred while calculating hashes
5608 WARNING Error adding file
5609 WARNING Failed to get file info
5610 WARNING Failed to add file
5616 WARNING Activation key not found in license
5617 WARNING Stored license is invalid
5618 WARNING Automatic verification error
5623 WARNING Automatic license retrieval error
5625 ERROR Failed to update Reputation on cached scan request
5626 ERROR Error in get engine configuration last modified
5628 WARNING Invalid return code from process interface of Reputation
5631 WARNING Could not lookup hash with Reputation
5639 WARNING No result received
5643 ERROR Failed to get total Reputation verdict
5644 ERROR Failed to get total Reputation verdict error
5645 ERROR Failed to update cached scan request
5647 ERROR Failed to reuse Sandbox and SBOM full reports
5648 WARNING Failed to create new role due to duplicated name
5649 WARNING Database error: role query
5651 WARNING Failed to add new user directory to database due to duplicated name
5652 WARNING Cannot modify user
5653 WARNING Duplicated user insert
5654 ERROR Payload is empty
5667 ERROR Error adding data chunk to quarantine file
5668 ERROR Failed to get resource chunk
5669 ERROR Error finalize file to quarantine
5677 ERROR Cannot create temp direcotory for nginx
5678 ERROR Cannot create temp direcotory for nginx
5683 WARNING Failed to create child tombstone file
5684 WARNING Can not get file from File Storage
5685 WARNING Can not add resource
5686 WARNING Calculate hash failed
5691 ERROR Error occur while getting compress map
5696 ERROR Request not found
5699 ERROR Failed to insert multiple cached scan results
5700 ERROR Failed to update cached scan request
5707 WARNING Maximum file size exceeded, the data has not been transferred successfully
5708 ERROR Failed to get top country per hour
5709 ERROR Failed to get total COO countries
5710 ERROR Failed to get total COO verdict
5711 ERROR Failed to get total COO verdict error
5712 WARNING Invalid return code from process interface of COO
5715 WARNING Could not detect country of origin
5723 WARNING No result received
5727 WARNING Scan request not found
5728 WARNING Error getting file path by signature
5733 WARNING Invalid type reference for entry
5740 ERROR Failed to generate API key randomly
5741 ERROR Payload is empty
5742 ERROR Payload is empty
5743 WARNING Could not hash apikey
5744 WARNING Request is refused because of unavailable workflow rule
5747 WARNING Error getting file path by signature
5748 ERROR Failed to update COO on cached scan request
5750 WARNING Failed to increase file_id reference counter
5751 WARNING Failed to add file to distributed archive
5754 ERROR Synchronous scan: Unexpected exception, thread doesn't work normally
5756 ERROR Error parsing metadescriptor from request of OCM
5765 WARNING Failed while booking omsmo event
5766 ERROR Failed to update transport to ocm status
5767 WARNING Invalid credential received
5773 ERROR Failed to send request. Check report handler
5776 WARNING SSL/TLS session failed during the set up between Core and OCM
5778 WARNING Workflow block ended with REST exception
5779 WARNING Workflow block ended with exception
5780 WARNING Workflow block ended with exception
5786 WARNING Transporter process shut down. Please check exit code.
5787 WARNING Transporter process crashed without exit code. Please check error code.
5800 WARNING Something went wrong when overwriting Core's configuration to OCM server
5801 WARNING MdDatabase: long query
5834 WARNING Workflow block ended with REST exception
5835 WARNING Workflow block ended with exception
5836 WARNING Workflow block ended with exception
5837 ERROR Setup failed
5840 ERROR Failed to delete sent reports
5842 ERROR Failed to delete sent reports
5843 WARNING Reject large report
5844 ERROR Failed to store report. Check database
5846 ERROR Failed to store report. Check exception
5847 ERROR Failed to get unsent reports. Check database
5850 ERROR Failed to get unsent reports. Check exception
5852 ERROR Failed to init schema version. Check exception
5853 ERROR Failed to get first report id of reports table
5855 ERROR Failed to get first report id of reports table. Check exception
5856 ERROR Failed to get last report id
5858 ERROR Failed to get last report id of reports table. Check exception
5864 ERROR Core couldn't create OCM Data Transporter storage folder
5869 WARNING Failed to start OCMDataTransporter service.
5870 WARNING Failed to stop OCMDataTransporter service.
5872 WARNING Failed to update OCMDataTransporter service configuration.
5873 WARNING Failed to setup module log callback
5874 WARNING Failed to setup handle transporter status callback
5876 WARNING Failed to restart OCMDataTransporter service.
5883 WARNING Invalid config value hash
5885 WARNING Failed to apply workflow config values from OCM
5889 WARNING Empty body or fingerprint of OCM get public key request
5890 WARNING OCM response of getting public key unsuccessfully
5900 ERROR License data cannot be cleared
5901 ERROR License data cannot be cleared
5904 ERROR License data cannot be cleared
5905 ERROR License data cannot be cleared
5906 ERROR License data cannot be cleared
5907 ERROR Update command status failed
5917 WARNING Failed to parse and update vpack descriptor before sending to ocm
5918 ERROR Failed to get incompleteted transport files report
5919 ERROR Failed to get incompleteted transport batches report
5920 ERROR Failed to update transport to OCM status
5929 WARNING Database error: failed remove all sources query.
5931 WARNING Failed to evaluate
5933 WARNING Synchronous scan: Failed to response data_id when timed out
5934 WARNING Cannot upload vpack
5937 WARNING Failed to parse vpack descriptor
5948 WARNING No engine found for open task
5949 WARNING Failed to open task
5950 WARNING Open task timed out
5951 WARNING No engine found for next task
5952 WARNING Failed to send next task
5953 WARNING Next task timed out
5954 WARNING No engine found for stop task
5955 WARNING Failed to send stop task
5956 WARNING Stop task timed out
5957 ERROR Failed to get total sbom verdict explanation
5958 ERROR Failed to get total sbom licensing risk counts
5959 ERROR Failed to get total sbom licensing package counts
5960 ERROR Failed to update multipart request
5963 ERROR Failed to insert new multipart request
5964 ERROR Failed to update multipart request after combined
5965 ERROR Failed to update cached scan request on multipart combined
5966 ERROR Failed to get multipart uploading requests
5967 ERROR Failed to update multipart upload verdict
5969 WARNING Failed to create logs folder
5970 WARNING Failed to remove resource folder
5971 WARNING Failed to remove resource folder
5973 WARNING Failed to open file for writing. Please check permission of your folder
5977 WARNING Insert new part failed
5979 WARNING Invalid content type
5980 WARNING Failed to get current request
5981 WARNING Multipart upload session was aborted
5982 WARNING Multipart upload session timed out
5983 WARNING Multipart upload session was finished
5984 WARNING Content-range unsatisfied
5985 WARNING Not enough disk space
5986 WARNING Destination file not found
5987 WARNING Empty data chunk received, stop data transfer
5988 WARNING Error seeking on destination file
5989 WARNING Error writing to destination file
5991 WARNING Failed to send respond
5992 WARNING Failed to send stop extraction task
5995 WARNING Request not found
5996 WARNING Current request is not a multipart uploading session
5997 ERROR Failed to initiate multipart destination file
5998 ERROR Failed to insert multipart request
6000 WARNING File name is invalid
6001 WARNING File type is invalid
6002 ERROR Failed to add new resource for multipart file
6003 ERROR Failed to calculate hash for multipart file
6005 WARNING Given path is not absolute
6006 WARNING Could not create directory
6007 WARNING Given directory is not writable
6018 WARNING Something went wrong when saving setting from ocm to core
6023 WARNING Something went wrong when saving setting from ocm to core
6028 ERROR Failed to get timed out multipart sessions
6029 ERROR Failed to get multipart uploading sessions
6030 ERROR Failed to insert new part
6031 ERROR Failed to update part status
6032 ERROR Failed to delete multipart session
6033 ERROR Failed to get completed parts
6034 ERROR Failed to set incomplete parts as failed
6036 WARNING Error in SBOM report database
6037 WARNING Error in checking SBOM report database exist
6039 WARNING Error in getting SBOM report database by requestid and reportType
6041 WARNING Error in removing SBOM report database by requestid and report type
6044 WARNING Error in SBOM report database
6045 WARNING Error querying SBOM report files
6046 WARNING Error in SBOM report database
6048 WARNING Error doing cleanup in SBOM report database
6049 WARNING Error in adding SBOM report database
6051 WARNING Error in checking SBOM report database
6055 WARNING Could not request file
6056 WARNING Failed to get file info
6058 WARNING Processing fileencountered an error
6060 WARNING Found unregistered file inside SBOM report storage
6062 WARNING Error occur while getting SBOM report file, cannot reuse previous processing result
6063 WARNING Error occur while adding SBOM report file, cannot reuse previous processing result
6064 WARNING Error adding SBOM report file
6065 WARNING Failed to get SBOM report file info
6066 WARNING Failed to add SBOM report file
6068 ERROR Error reading SBOM report file
6069 WARNING Download aborted
6087 WARNING Failed to request because url exists in the blocklist
6088 WARNING Failed to request because url does not exist in the allowlist
6091 ERROR Error occurred adding file to SBOM report storage
6092 ERROR Error writing data to SBOM report file
6094 ERROR Could not finalize SBOM report file
6096 ERROR Error saving SBOM report file
6097 ERROR File not found in SBOM report storage
6098 WARNING Same owner was already reading another file
6099 ERROR Error reading file in SBOM report storage
6100 ERROR Could not remove file from SBOM report storage
6101 ERROR Could not remove file from SBOM report storage
6102 WARNING Failed to calculate hash for file generated by SBOM
6109 ERROR Failed to get user summary scan
6110 ERROR Failed to get user summary blocked
6111 ERROR Failed to get total user total scan processed
6112 ERROR Failed to get total user total scan processed
6113 ERROR Failed to get source total object processed
6114 ERROR Failed to get total source blocked verdict
6119 ERROR Error adding file to SBOM report storage
6121 ERROR Error adding data chunk to SBOM report file
6122 ERROR Error receiving file data, removing file from SBOM report storage
6126 ERROR Cannot initialize timestamp for skip by hash
6128 ERROR There is an error when processing CSV data
6129 ERROR Invalid column title of CSV file
6130 ERROR Invalid CSV row found for skip by hash
6131 ERROR Invalid hash found when adding hashes to list skip-by-hash
6132 ERROR "Description has length > 256
6133 ERROR There is a duplicate hash in the CSV file
6134 ERROR Found invalid engines list for hash
6135 ERROR Insert skip by hash failed
6136 ERROR Overwrite multiple skip by hash failed
6137 ERROR Get skip by hash failed
6138 ERROR Get skip by hash list failed
6139 ERROR Error when delete skip by hash
6140 ERROR Delete duplicate skip-by-hash failed
6141 ERROR Delete all skip-by-hash failed
6142 ERROR Get hash information failed
6143 ERROR Set timestamp failed
6144 ERROR Deleting the skip-by-hash request timestamp failed
6145 ERROR Failed to rollback skip by hash
6147 ERROR Error when clean up invalid skip by hashes
6152 WARNING Something went wrong when removing setting from ocm
6154 WARNING Something went wrong when saving modified setting from ocm
6156 WARNING Something went wrong when saving new setting from ocm
6157 WARNING Something went wrong when handling new setting from ocm
6159 WARNING Something went wrong when removing setting from ocm
6161 WARNING Something went wrong when saving new setting from ocm
6162 WARNING Something went wrong when saving setting from ocm to core
6163 WARNING Something went wrong when get health check config from core
6165 WARNING Store hashes failed for PUT /admin/config/skip
6166 WARNING Overwrite hashes failed for PUT /admin/config/skip
6167 ERROR Cannot delete duplicated hashes
6169 WARNING Database error: failed to create password storage
6171 WARNING Database error: failed to get password in storage
6172 WARNING Database error: failed to get information of all password storages
6173 WARNING Database error: failed to get total password storages
6174 WARNING Database error: failed to get total passwords in storage
6176 WARNING Database error: failed to get information of password storage
6177 WARNING Database error: failed to update password storage
6179 WARNING Database error: failed to delete password storage
6181 WARNING Database error: failed to get secret password storage
6182 WARNING Database error: failed to add password to storage
6183 WARNING Database error: failed to add password to storage
6197 ERROR Failed to validate config before import
6198 ERROR Failed to overwrite hashes when import config
6199 ERROR EngineStatusConfigHelper::getConfig exception
6200 ERROR EngineStatusConfigHelper::insertConfig exception
6201 ERROR EngineStatusConfigHelper::insertConfig with func exception
6205 WARNING Can't login mail server with the configuration
6207 WARNING Can't connect to mail server with the configuration
6217 WARNING Failed to stream skip by hash list to user
6218 ERROR Error when checking if sanitization is outdated
6219 ERROR Error when checking if engine definition is outdated
6220 ERROR Error when checking if workflow config is outdated
6221 ERROR Error when checking if engine config is outdated
6224 ERROR Empty content of hashes
6225 ERROR Invalid skip list input
6226 ERROR Error while adding hashes to the skip-by-hash list
6228 ERROR Error when sending bytes through socket
6229 WARNING Communication possible disconnected
6231 WARNING Communication possible disconnected
6232 WARNING Error happened in the communication
6233 ERROR Get outdated string for av config exception
6235 WARNING Error when load skip hashes to cache.
6246 WARNING Failed to retrieve blocklisted leaf files. Scan request not found or invalid
6247 ERROR Failed to retrieve blocked leaf files from database
6252 ERROR Failed to get blocklisted leaves
6253 ERROR Failed to get child blocked archives which may contain blocklisted files
6254 ERROR Downloading skip-hash template file aborted
6255 ERROR Error when update config to notify other Core instances.
6256 ERROR Failed to execute request for logger configs
6257 ERROR Occurred unhandled error when process for logger config request
6262 ERROR Failed to update License Manager's license state
6263 WARNING Failed to update machine info when reactivated
6264 WARNING Failed to update machine info with new deployment id
6266 WARNING Exception when setting expected deploymentId
6267 WARNING Fail to set deploymentId to license SDK
6270 WARNING Extracted information could not be verified
6272 WARNING Unable to get extracted resource path from engine
6278 ERROR Occurred unhandled error when export config
6279 ERROR Occurred unhandled error when remove callbacks after update logger config
6280 WARNING Failed to update machine info when activating
6302 WARNING Failed to update machine info when registering OLMS
6309 ERROR Occurred unhandled error when process for verify body of logger config request
6326 WARNING Error in sending response to client
6334 ERROR Failed to get function for getting additional configs
6335 ERROR Failed to get function for notifying of releasing extension that is used for additional configs
6336 ERROR Failed to get extension type that is used for additional configs
6337 WARNING Compression engine inform error info of compression processing
6348 WARNING Unenroll this Core from My OPSWAT Central Management because its instance is deleted on My OPSWAT Central Management server
6350 WARNING Can not check if any user directory is active
6352 ERROR Wait response timeout after request to apply additional config, processing to retry
6353 ERROR Retry times exceed max, can be an issues of engine side, give up retry, please try applying additional config by APIs
6354 WARNING Send additional configs to engine while Engine is till processing to initializing, it may take long time to apply, will not retry when timeout
6356 ERROR Occurred unhandled error when creating additional configs argument to start Engine
6360 WARNING Failed to update batch info to database
6361 WARNING Failed to update batch info because batch not exist in cached
6362 WARNING Failed to get batch info from database
6363 WARNING Database error: get first received file
6364 WARNING Database error: get last file scanned
6365 WARNING Failed to get first received file
6366 WARNING Invalid result of get first received file
6367 WARNING Failed to get batch_info
6369 WARNING Failed to update batch info to database
6370 WARNING Failed to get batch info from database
6371 WARNING Failed to get batch info because result columns is empty
6374 ERROR Failed to get batch info from database
6375 ERROR Failed to store batch info to database
6376 WARNING Skip sanitization because of not pass extracted info checking
6381 WARNING Database error: failed to insert support package id
6384 WARNING Database error: failed to update support package id
6387 WARNING Database error: failed to update support package time
6390 WARNING Database error: failed to update support package log details
6393 WARNING Database error: failed to get support package
6396 WARNING Database error: failed to get all support packages
6399 WARNING Database error: failed to get support package
6401 WARNING Database error: failed to delete support package
6404 WARNING Database error: failed to perform retention of support packages
6405 WARNING Failed to remove oldest support package file
6431 ERROR Error when deleting hash timestamp
6434 WARNING Occurred error when create directory to save cached logger configs
6435 WARNING Occurred unhandled error when write cached for ogger configs
6437 WARNING Failed to get logger level from database
6438 ERROR Failed to set logger config to database
6439 ERROR Failed to get reused processing result details
6450 ERROR Occurred unhandled error when create syslog instance
6451 ERROR Occurred unhandled error when remove callback functions of update configs
6454 ERROR Occurred unhandled error when clear cached logger config
6461 ERROR Occurred error when get logger configs from database, keep to use current loaded configs
6462 ERROR Occurred unhandled error when export logger config
6469 ERROR Error when updating config to notify other Core instances.
6470 WARNING Occurred unhandled error when get level from registry/conf
6472 ERROR Failed to import logger config.
6473 ERROR Failed to update cached scan request
6474 ERROR Failed to get data_id from request_id
6475 ERROR Failed to get data_id from request_id
6476 WARNING Failed to generate result report due to error when transferring file
6479 WARNING Could not detect country of origin
6485 WARNING No result received
6492 ERROR Failed to update InSightsTI on cached scan request
6495 ERROR Failed to get top blocked InSightsTI IOC
6496 ERROR Failed to get total InSightsTI verdict
6497 ERROR Failed to get total InSightsTI error verdict
6498 ERROR Failed to get total InSightsTI hits
6504 WARNING Failed to create session for OCM
6506 WARNING Connection to OCM failed
6509 WARNING Scan request not found
6512 WARNING Invalid return code from process interface of Insights
6514 WARNING Synchronous scan: Cannot reply the message
6515 ERROR Exception during base thread running
6532 ERROR Failed to add hashes to list skip-by-hash
6534 WARNING Received invalid response for api key
6535 WARNING Received invalid response from ApiKey request
6536 WARNING Received invalid response for api key
6537 WARNING Received invalid response from ApiKey request, force to unenroll
6538 WARNING Connection error detected from framework
6542 WARNING Received error response from OCM
6544 WARNING Connection closed before receiving full data
6566 WARNING Request to enroll Core instance cannot receive response from OCM
6567 WARNING Failed to request enroll to OCM due to timeout
6570 WARNING Request unenrolling Core instance while previous unenrolling is in progress
6573 WARNING Failed to request enroll to OCM due to timeout
6575 WARNING Request to unenroll Core instance cannot receive response from OCM
6582 WARNING Received invalid response for enroll request
6583 WARNING Received invalid response for enroll request
6588 WARNING Something went wrong when getting hash of setting from ocm to core
6589 WARNING Something went wrong when getting setting from ocm to core
6590 WARNING Something went wrong when getting action status from ocm to core
6591 WARNING Something went wrong when getting action status from ocm to core
6592 WARNING Something went wrong when pushing setting from ocm to core
6593 WARNING Something went wrong when pushing action status from ocm to core
6596 WARNING Something went wrong when apply remote setting from ocm to core
6597 ERROR Something went wrong when apply remote setting from ocm to core
6602 WARNING Something went wrong with endpoint push config function arguments
6607 WARNING Process to clear remote setting failed
6608 WARNING Something went wrong with endpoint push config function arguments
6609 WARNING Something went wrong with endpoint get config function arguments
6615 WARNING Something went wrong when sending request for clearing outdated endpoint
6619 WARNING Something went wrong with endpoint get config function arguments
6621 WARNING Something went wrong with endpoint processing arguments
6626 WARNING Something went wrong when getting config from remote
6646 WARNING Waiting for all sync endpoint to finish too long, can be a network issue
6647 WARNING Timeout while waiting for all threads to finish
6649 WARNING Received invalid response for vpack
6650 WARNING Non-local users are not allowed to change forgot password
6651 ERROR Failed to get average duration time within interval
6652 WARNING Database error: should vacuum tables query
6653 WARNING Failed to fetch OLMS config
6655 WARNING Failed to nominate: no OLMS hotbackup found
6656 WARNING Database error: Failed to get user directory by domain
6658 WARNING Failed to initializing config due to cannot release synchronizing processes
6678 WARNING Vacuum database unsucessfully.
6680 ERROR Vacuum database unsucessfully. Check exception
6682 ERROR Failed to init request session". Check exception
6683 ERROR Failed to update request session id
6684 ERROR Failed to update request session id. Check exception
6685 ERROR Failed to get request session id
6687 ERROR Failed to get request session id of reports request. Check exception
6688 WARNING Can't create entries file - Encryption key is empty
6689 WARNING Can't create entries file - Creating file is rejected due to insufficient disk space
6690 WARNING Can't create entries file - Can't create entries file - Failed to open file
6694 ERROR Fields length exceed the limit
6695 ERROR Fields length exceed the limit
6710 ERROR Error reading encrypted file in quarantine
6718 WARNING Failed to deactivate license
6719 WARNING Invalid activation option value
6720 WARNING Activation error
6725 ERROR Invalid response from workflow schema hash request
6726 WARNING Received config empty hash from get workflow schema hash response
6730 WARNING Failed to send request to initialize workflow config
6734 WARNING Received config empty hash from get workflow config hash response
6736 ERROR Invalid response from workflow config hash request
6738 WARNING Workflow config from remote is empty or cannot get all data from server
6741 WARNING Failed to apply remote workflow config
6745 WARNING Failed to push workflow configs to OCM after importing configs
6747 WARNING Failed to push settings to OCM after importing configs
6749 WARNING Failed to push a setting in group to OCM after importing configs
6750 WARNING Failed to push some settings groups to OCM after importing configs
6751 WARNING Failed to push some settings groups to OCM after importing configs
6753 WARNING Failed to push a yara settings to OCM after importing configs
6756 WARNING Received empty hash from get metadata hash response
6758 ERROR Received empty hash from get metadata hash response too many times
6760 ERROR Invalid response from metadata hash request
6771 WARNING Something went wrong when getting metadata setting from remote for clearing outdated endpoint
6774 WARNING Something went wrong when sending request for clearing outdated endpoint
6776 WARNING Existent metadata in OCM is invalid structure
6778 WARNING Something went wrong when getting metadata setting from remote for clearing outdated endpoint
6781 WARNING Invalid response for get hash request
6782 WARNING Many invalid responses for get hash requests
6785 ERROR Failed to upgrade engine configuration
6786 ERROR Failed to upgrade engine configuration
6790 WARNING Time out occured with request to OCM
6796 ERROR Failed to get upgraded engine configuration
6799 ERROR Failed to retrieve quarantined file from database
6843 WARNING Failed to import license. Other configurations were imported
6844 WARNING ImporterBlock: Core is using OLMS or HotBackup, skip importing license
6845 WARNING ImporterBlock: License file is empty, skip importing license
6846 WARNING ImporterBlock: Deployment ID mismatch detected, skip importing license
6847 ERROR ImporterBlock: Failed to deactivate online license
6852 ERROR ImporterBlock: Failed to revert online license
6853 ERROR ImporterBlock: Failed to activate online license, failed to import license
6855 ERROR Request not found
6858 WARNING Failed to get block option value
6859 WARNING Invalid value for enable isolation
6860 WARNING Failed to isolate from message broker
6866 WARNING Something went wrong when initialize for engine config that cause empty config version
6870 WARNING Failed to send request to push config
6874 WARNING Failed to send request to get config
6877 WARNING Failed to send request config status
6883 WARNING Failed to send request to initialize config
6892 WARNING Failed to get workflow config hash
6899 WARNING Failed to get workflow config
6901 WARNING Failed to get setting metadata hash, skip current synchronization
6904 WARNING Something went wrong when getting crud config from remote
6905 ERROR Do not support watermarked processed file from File Storage
6908 WARNING Something went wrong when apply remote action from ocm to core
6909 ERROR Something went wrong when apply remote action from ocm to core
6910 WARNING Something went wrong with endpoint push config function arguments
6915 WARNING Something went wrong with endpoint get config function arguments
6924 ERROR Activation failed: Invalid activation option value (not a number).
6925 ERROR Activation failed: The provided quantity is invalid. It must be an integer greater than or equal to 1
6932 WARNING Send health status request failed, try recovering network by clearing cached
6947 ERROR Do not support downloading sanitized file from File Storage
6948 ERROR Do not support downloading processed file from NAS
6949 ERROR Update processing details to Data Lake failed
6951 ERROR Insert new request to Data Lake failed
6955 ERROR Error adding watermarked file to File Storage
6957 ERROR Error adding sanitized file to File Storage
6968 WARNING Cannot create new scan test file
6969 WARNING Failed to open external_allowlist.json
6970 WARNING Failed to parse external allowlist
6971 WARNING Non-string value found in external allowlist, skipping
6972 WARNING Duplicate or empty value found in external allowlist, skipping
6973 WARNING Insufficient administrative privileges to modify admin user
6974 ERROR Command is not in allowlist
6975 ERROR Command is not in allowlist
6976 ERROR Insert new request to Redis or Data Lake failed
6977 WARNING Received error response from OCM with html content
6983 ERROR Downloading file from File Storage is not supported
6984 WARNING Can't book datalake manager to save template result
7007 WARNING Error insert client identity
7008 ERROR Failed to request enroll to OCM
7010 ERROR Error copying dlp encrypted child to parent
7011 ERROR Failed to insert client identity in ScanDB
7012 ERROR Failed to insert has_sbom_descendant
7020 ERROR Failed to get dlp details from cache
7029 WARNING Failed to get files with SBOM packages in an archive or batch
7030 WARNING Failed to get archives that have child files with SBOM packages in an archive or batch
7031 ERROR Failed to insert has_sbom_descendant
7032 ERROR Failed to insert client identity
7033 WARNING Scan request not found when retrieving SBOM files
7034 WARNING Invalid query params when retrieving SBOM files
7035 ERROR Failed to retrieve descendant files from database
7036 ERROR Error copying sanitized encrypted child to parent
7037 ERROR Invalid input: The provided source is invalid
7039 WARNING Failed to get file from File Storage
7040 WARNING Failed to get file from File Storage
7041 WARNING File not found on File Storage
7042 WARNING Failed to get file from File Storage due to client cancels or connection is broken
7043 WARNING Set hashes failed
7045 ERROR Error occur while getting distributed extraction files
7047 WARNING Failed to publish config change to Broker
7051 ERROR ScanDb failed to insert client identity
7057 WARNING Message acknowledgment from broker is not supported
7058 WARNING Message rejection from broker is not supported
7060 WARNING Message sending to broker is not supported
7061 WARNING Message broadcasting to broker is not supported
7062 WARNING Insert new request to Data Lake took too long, continue without waiting
7066 ERROR Failed to insert client identity in multipart request
7067 ERROR Error inserting client identity
7068 ERROR Invalid input: The field related to name can not be special characters ([]:|;=+*?<>@/\")
7069 ERROR Invalid input: username
7070 ERROR Failed to get total file blocked reason
7077 WARNING Failed to process message due to process function is not set for gRPC stream mesage
7083 WARNING Failed to Send message due to not found gRPC stream
7084 WARNING Failed to Send message due to already end gRPC stream
7086 ERROR Failed to send message due to connection error or server might be down
7094 WARNING Failed to process message due to process function for gRPC stream message
7095 WARNING Failed to process request message due to gRPC stream not found
7099 ERROR Send response to server failed
7101 WARNING Failed to process response message due to gRPC stream not found
7104 WARNING PIN code is in wrong format
7107 ERROR Failed to finish HTTPS setup
7114 WARNING Failed to invoke OIDC Manager
7115 WARNING Failed to pick codes from URL
7117 WARNING Active OIDC config not found
7118 WARNING Failed to generate new OIDC session
7119 WARNING Invalid redirect URL
7120 WARNING OIDC authentication cancelled
7121 WARNING Request data to execute workflow is invalid
7122 WARNING Unsupported command to execute workflow
7123 WARNING Invalid command to execute workflow
7124 WARNING Unexpected error occured when execute workflow
7125 WARNING SAML login URL does not match the expected pattern
7126 WARNING Invalid return code from process interface of DS engine
7127 WARNING Invalid return code from process interface of Filetype engine
7129 WARNING Invalid connector init info provided for grpc client
7130 WARNING Invalid host init info provided for grpc client
7132 WARNING Maximum number of grpc clients reached
7134 WARNING Failed to create grpc client due to unhandled error
7135 WARNING Failed to retrieve blocked leaf files. Hash not found
7136 ERROR Hash not found
7137 WARNING Invalid return code from process interface of Compression engine
7145 WARNING Cannot find the signature file in the package
7146 WARNING Failed to validate the signature of the package
7147 WARNING Failed to validate file sizes in the package
7148 WARNING Failed to validate file hashes in the package
7149 WARNING Failed to open package file for unzipping
7150 WARNING Failed to open package file for unzipping
7151 WARNING Failed to open package file for unzipping
7152 WARNING Failed to calculate hash for file
7153 WARNING File hash mismatch
7154 WARNING Failed to open signature file in zip
7155 WARNING Failed to parse signature file
7157 WARNING Could not trigger update
7158 WARNING Failed to calculate hash for file
7159 WARNING File hash mismatch
7160 WARNING Invalid return code from process interface of Yara engine
7163 WARNING Failed to import OCM enrollment and license. Other configurations were imported
7164 WARNING Failed to import license. Skipped import OCM enrollment. Other configurations were imported
7176 WARNING ImporterBlock: Failed to import OCM enrollment because of missing 'ocm_enrollment' key in the import file. Other configurations were imported
7177 WARNING ImporterBlock: Failed to import OCM enrollment because of missing 'ocm_enrollment' key in the import file. Core has already been enrolled to OCM. Other configurations were imported
7179 WARNING ImporterBlock: Core has already been enrolled to OCM with the different OCM enrollment info
7181 ERROR ImporterBlock: Failed to import OCM enrollment
7183 ERROR Unable to perform network operation
7185 ERROR An error occurred while receiving the HTTP response
7189 ERROR Connection occured error
7192 WARNING Failed to initialize connection CM gRPC server, retry to connect after interval
7195 WARNING Failed to connect to CM gRPC server, retry to connect after interval
7202 WARNING Instance is failed to connect to CM gRPC server within the timeout
7203 WARNING Redirect URL does not match the expected login URL
7205 WARNING Failed to fetch token from OIDC provider
7206 WARNING OIDC provider returned non-200 HTTP code
7208 WARNING Failed to pick access token and id token from response
7209 WARNING Failed to get user info from ID token
7211 WARNING Failed to fetch user info from user endpoint
7214 WARNING No processing function to process received message from CM gRPC server
7216 WARNING Failed to fetch initial connection for initiliazing client to CM gRPC server
7218 ERROR Internal error occurred during the processing of received message from CM gRPC server
7220 WARNING Request data to apply workflow is invalid
7221 WARNING Request data to create workflow datastore is invalid
7232 WARNING Failed to invoke SAML Manager
7234 WARNING Failed to fetch IDP Metadata
7235 WARNING Error occurred while fetching IDP Metadata
7236 WARNING Failed to parse IDP Metadata
7238 WARNING Failed to check IDP Metadata (JSON)
7241 WARNING Failed to check IDP Metadata
7243 WARNING Failed to pick SAML codes
7245 WARNING Failed to handle IDP initiated response
7247 WARNING Failed to handle SP initiated response
7250 WARNING Invalid connector init info provided for grpc client, the response is html
7252 ERROR Occurred unhandled error when create logfile instance
7253 ERROR Occurred unhandled error when create logfile instance
7254 WARNING Failed to process logger request source
7264 WARNING Failed to update module log config
7266 ERROR Failed to get function for getting additional configs
7267 ERROR Failed to get function for notifying of releasing extension that is used for additional configs
7268 ERROR Failed to get extension type that is used for additional configs
7269 WARNING Failed to start listen cancel request message
7270 WARNING Failed to register callback
7271 ERROR Occurred unhandled error when creating additional configs argument to start mo trasnsporter
7275 WARNING Failed to send scan request to broker
7276 ERROR Insert request to Data Lake failed
7279 ERROR Field option_values is not an object
7288 WARNING Failed to publish message
7289 WARNING Failed to publish message
7292 WARNING Failed to start consuming queue
7293 WARNING Failed to ack message
7295 WARNING Failed to ack message
7298 WARNING Failed to nack message from receiver
7299 WARNING Failed to nack message
7301 WARNING Failed to get frame
7302 WARNING Unexpected body frame received
7303 WARNING Unexpected header frame received
7304 WARNING Unexpected frame received
7305 WARNING Connection closed by server
7306 WARNING Channel closed by server
7307 WARNING Failed to read message body
7308 WARNING Failed to reject message after handling message failed
7309 WARNING Unexpected method frame received
7310 WARNING Failed to ack message, channel id not matched
7311 WARNING Failed to ack message, channel id not matched
7312 WARNING Failed to heartbeat
7313 WARNING Failed to heartbeat
7314 WARNING Failed to reconnect to RabbitMQ server
7319 WARNING Error when stop consuming queue
7324 WARNING No consumer yet there are read events
7325 WARNING No callback provided
7326 WARNING No consumer found
7328 WARNING Failed to reopen channel
7332 WARNING Exception when reporting result for publish deferred
7333 WARNING Unknown exception when reporting result for publish deferred
7334 WARNING Exception when reporting result for publish deferred
7335 WARNING Unknown exception when reporting result for publish deferred
7336 WARNING Exception when reporting result for publish deferred
7337 WARNING Unknown exception when reporting result for publish deferred
7338 WARNING Exception when reporting result for publish deferred
7339 WARNING Unknown exception when reporting result for publish deferred
7341 WARNING Waiting log to write timeout
7348 ERROR Wait response timeout after request to apply additional config, processing to retry
7349 ERROR Retry times exceed max, can be an issues of engine side, give up retry, please try applying additional config by APIs
7350 WARNING Send additional configs to process is till processing to initializing, it may take long time to apply, will not retry when timeout
7358 ERROR Failed to update distribute extracted file
7359 ERROR Failed to get distribute extracted file
7367 ERROR Failed to insert new request to Redis
7383 WARNING sendResourceMessage operation failed
7384 WARNING sendResourceMessage operation failed
7385 WARNING sendResourceMessage operation failed
7387 WARNING sendResourceMessage operation failed
7390 WARNING removeResourcePackage operation failed
7392 WARNING removeDeactivatedParentEngine operation failed
7407 ERROR Failed to revert pin/unpin resource's engine
7409 ERROR Failed to revert pin engine resource
7411 ERROR Failed to revert pin database resource
7412 WARNING Set external scanner in Metascan SDK failed
7413 WARNING Metascan SDK deploy external scanner failed
7415 ERROR Failed to update Metascan on cached scan request
7416 WARNING Invalid email configuration
7418 WARNING Failed to connect to primary server
7419 WARNING Failed to find primary server
7421 WARNING Failed to connect to PostgreSQL server when looking for primary server
7422 WARNING Failed to query for recovery information when looking for primary server
7423 WARNING Failed to handle request
7424 WARNING Can't handle requests
7425 WARNING Failed to query PostgreSQL server
7426 WARNING Exception when triggering result
7427 WARNING Failed to convert to EngineRequest message
7432 WARNING Could not run Metascan SDK
7438 WARNING Metascan SDK checking timed out or Metascan SDK engine shutdowned
7440 WARNING No result received (deadline passed)
7441 WARNING No result received (timeout before wait)
7442 WARNING No result received (timeout)
7443 WARNING Aborted while waiting (cancelled)
7444 WARNING No result received (not ready after wake)
7446 WARNING Failed to connect to PostgreSQL server
7448 WARNING Failed to consume input, disconnecting...
7451 WARNING Failed to parse client identity
7452 ERROR Failed to insert extraction error
7457 WARNING MetascanPackageDeployer operation failed
7459 WARNING MetascanPackageDeployer filterDeployablePackages operation failed
7460 WARNING MetascanPackageDeployer filterDeployablePackages operation failed
7461 WARNING MetascanPackageDeployer deployPackage operation failed
7462 WARNING MetascanPackageDeployer deployPackage operation failed
7463 WARNING MetascanPackageDeployer deployPackage operation failed
7476 WARNING Failed to deploy scanner engines
7477 WARNING Failed to deploy scanner engines
7480 WARNING Failed to deploy package
7481 WARNING Failed to deploy package
7482 WARNING Failed to set resource config
7488 WARNING Failed to disable scanner
7498 WARNING Failed to update metascansdk_status of external scanner - config_key not found
7499 WARNING Database error: Failed to update metascansdk_status of external scanner
7502 ERROR Failed to sync external scanner status
7514 ERROR Error in update engine's parent engine id
7515 WARNING Database error: Failed to get engine's parent engine id
7516 ERROR Error in getting update package by parent engine id
7517 ERROR Error in get engine pass phrase
7518 ERROR Error in update engine pass phrase
7519 ERROR Error in remove engine pass phrase
7520 ERROR Error in fetching package folder
7524 WARNING Exception when triggering result
7527 ERROR Failed to create EVP_PKEY_CTX.
7528 ERROR Failed to initialize key generation.
7529 ERROR Failed to set RSA key length.
7530 ERROR Failed to generate RSA key pair.
7531 ERROR Failed to write public key.
7532 ERROR Failed to write private key.
7533 ERROR Failed to create EVP_PKEY_CTX
7534 ERROR Failed to initialize signing context
7535 ERROR Failed to calculate signature length
7536 ERROR Failed to sign data
7537 WARNING Scan request not found when retrieving archive file
7538 WARNING Invalid query params when retrieving extraction errors
7539 ERROR Failed to retrieve extraction errors from database
7540 WARNING Failed to get archives extraction errors information
7541 WARNING Failed to get files with extraction errors
7542 WARNING Failed to get archives that have child files with extraction errors inside an archive
7543 ERROR Failed to insert extraction error
7544 ERROR Failed to update cached scan request
7545 WARNING remove external scanner in Metascan SDK failed
7546 WARNING MetascanSDK handle remove external scanner failed
7548 WARNING Modify external scanner in Metascan SDK failed
7549 WARNING Metascan SDK modify external scanner failed
7555 WARNING Error during conversion process
7558 WARNING Updating external item status failed. The item was not found
7568 WARNING Failed to set resource config
7581 WARNING Removing package folder failed
7583 WARNING filterDeployablePackages operation failed
7585 WARNING getUsedFolderPaths operation failed
7588 WARNING Failed to copy file
7592 WARNING Failed to setup mssdk resource changed callback
7593 WARNING Failed to setup mssdk schema changed callback
7594 WARNING Failed to setup mssdk processing result callback
7605 WARNING Received invalid response for vpack
7607 WARNING Upload vpack to ocm failed
7609 ERROR Failed to insert rejected scan from link request
7610 ERROR Failed to insert client identity of rejected scan from link request
7638 WARNING Failed to connect to RabbitMQ server
7640 WARNING Error updating engine verdict
7641 WARNING Error doing cleanup in quarantine database
7642 ERROR No Sandbox information found for file with data ID
7643 ERROR User does not have permission to fetch the report
7644 ERROR Sandbox report information not found
7645 ERROR Remote Sandbox engine not found
7646 ERROR Failed to get Sandbox report
7647 ERROR Sandbox report download timed out
7648 ERROR Scan request not found for data ID
7649 ERROR Failed to download remote Sandbox report
7650 ERROR Report path not found in result map
7651 ERROR Report file not found at specified path
7652 ERROR Failed to open report file
7653 ERROR Failed to seek report file
7654 ERROR Error reading report file content
7655 WARNING Downloading Sandbox report aborted
7656 WARNING Failed to delete report file
7658 WARNING Error during filescanio report process
7662 WARNING Token is expired
7663 WARNING Failed to get non archive child files with SBOM in archive
7664 WARNING Failed to get non archive child files with SBOM in archive
7667 WARNING Failed to process SSO redirect
7669 WARNING Critical error occured while processing http source
7670 ERROR User does not have permission to fetch the report
7673 WARNING Could not open temporary HTML file for writing
7674 WARNING Could not open temporary header HTML file for writing
7675 WARNING Could not open temporary footer HTML file for writing
7677 WARNING Could not get filename and data ID
7686 WARNING Could not read header HTML template from resources
7687 WARNING Could not read footer HTML template from resources
7693 WARNING Drive is running out of disk space
7700 WARNING Unexpected network reply arrived
7701 WARNING Download size in Content length header is larger than limit size
7702 WARNING Downloaded size is larger than limit size
7703 WARNING Download size exceeds limit size
7704 WARNING User not found
7705 WARNING User is inactive
7706 WARNING User role is mismatched
7707 WARNING Error when storing to redis
7708 WARNING Database error: inserting audit access
7709 WARNING Database error: retrieving audit log
7710 WARNING Database error: retrieving audit access count
7712 WARNING Database error: error deleting all records
7713 WARNING Database error: error querying what to delete
7715 WARNING No user roles matched
7716 WARNING SSO connection is not ready
7718 WARNING Failed to ack message
7719 WARNING Failed to nack message
7720 WARNING Failed to nack message
7721 WARNING Failed to connect to RabbitMQ server
7741 WARNING Failed to reload cert
7742 WARNING Failed to get cert manager due to unknown cert type
7750 ERROR PasswordSafeProvider: Handler chain is not initialized
7751 ERROR PasswordSafeProvider: The provider configuration is not valid
7752 ERROR PasswordSafeWorker: Context is not initialized
7753 ERROR PasswordSafeWorker: Handler chain is not initialized
7754 ERROR PasswordSafeWorker: API chain exception
7755 ERROR PasswordSafeWorker: LMS exception
7759 ERROR PasswordSafe request is ready but retrieved password is empty
7761 ERROR Failed to create PasswordSafe request
7766 WARNING Updating external item resource id failed. The item was not found
7775 WARNING Request for remote certificates management was failed
7776 WARNING Request for remote certificates management was failed
7777 WARNING Request for remote certificates management was failed
7778 WARNING Decryption method for cert from remote is not supported
7782 WARNING Request for remote certificates management was failed
7785 WARNING Invalid response from certs list info request
7786 WARNING Invalid response from certs list info request
7800 WARNING Remote cert was failed to process due to over failed limit
7801 WARNING Remote cert was failed to download
7806 WARNING Remote cert was failed to add, retry at next sync
7808 WARNING Remote cert was failed to update, retry at next sync
7809 WARNING Unassigned remote cert was failed to remove, retry at next sync
7812 WARNING Message sending to broker is not supported
7813 WARNING Failed to update metascansdk_resource_id of external scanner - config_key not found
7814 WARNING Database error: Failed to update metascansdk_resource_id of external scanner
7824 WARNING Update necessary fields for new directory using PAM provider failed
7825 WARNING Update necessary fields using for directory PAM provider failed
7827 WARNING Failed to login to PasswordSafe
7830 WARNING Could not create request in PasswordSafe
7833 WARNING Could not retrieve the credentials from PasswordSafe
7842 ERROR ImportBlock: Failed to remove external scanner from MSSDK
7843 ERROR ImportBlock: Failed to add external scanner to MSSDK
7844 ERROR ImportBlock: Failed to deactivate external scanner
7848 WARNING Insert new request to Data Lake took too long, continue without waiting
7849 WARNING Exception during operation
7850 ERROR Failed to sync external scanner status
7852 WARNING Failed to send webhook message to broker
7854 WARNING Something went wrong with response from request to OCM
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