Overview
MetaDefender for Salesforce integrates with MetaDefender Cloud from OPSWAT to provide advanced file scanning and threat prevention. This cloud-based scanning service uses OPSWAT’s multiscanning and threat intelligence technologies to detect malware, suspicious content, and other threats before files enter your Salesforce environment.
Because MetaDefender Cloud is a cloud service, OPSWAT continuously monitors its performance and posts updates regarding service availability, incidents, and maintenance. This article explains how to check service status, what information is available, and how you can subscribe to notifications.
Checking MetaDefender Cloud Service Status
If you are experiencing issues with scan requests, such as scan failures, delayed results, or unexpected errors, you can quickly verify whether MetaDefender Cloud is experiencing service disruption.
To check the current service status, visit: https://trust.opswat.com/
This page is OPSWAT’s official status and incident communication portal for all MetaDefender Cloud services.
Types of Incidents Posted on OPSWAT Services Status
OPSWAT publishes several categories of information to help you stay aware of cloud service conditions. Currently, the following types of events may be posted:
- Incidents such as outages and unexpected changes
- Performance degradation
- Scheduled maintenance
If you're experiencing an issue with MetaDefender Cloud, you can always visit the OPSWAT Portal and submit a ticket to our support team from there.
