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ArangoDB corruption issue
In some rare cases, ArangoDB might fail to restart after a compaction operation.
In this situation, docker ps shows that the graphdb (arangodb) container is restarting continuously and the webservice container becomes unhealthy because of that:
To see the underlying issue, please check the logs of the graphdb container and look for the fatal error: "Corruption: Compaction sees out-of-order keys."
This is a known issue in ArangoDB: https://github.com/arangodb/arangodb/issues/20841
Until ArangoDB releases an automated solution to recover from this corrupted state, the simplest solution is purging the Arango database files from the /data/graphdb/fsio folder (after stopping the sandbox service):
After this purge, ArangoDB will start from a clean slate and the Sandbox webservice can function properly.
See the "Technical Datasheet" for a complete list of features: https://docs.opswat.com/filescan/datasheet/technical-datasheet