Password reset

If you lost your Filescan admin credentials, you can follow the steps below to reset your password.

Note

You need the email address of your Filescan user for the password reset!

Please log in to your Filescan instance (via SSH), and start a bash shell in the fsio docker container:

docker exec -it fsio /bin/bash

Go to the src/scripts folder and check if the set_password.py script is already present there:

cd src/scripts
cat set_password.py

If you see the following output, you can skip to the next step:

import sys
import asyncio
from loguru import logger
from typing import Union

from layout.wrapper import script_wrapper

from fsio.lib.container.main import container
from fsio.settings import DEFAULT_GROUPS_IDS
from fsio.db import DbEngine
from apps.users.models import User
from apps.auth.lib.auth.auth import Auth
from apps.auth.lib.validation import ValidateAuth
from apps.admin.lib.settings_getter import AdminSettingsGetter

"""Make user an admin by email"""

async def set_password(email: str, password: str):
if email is None:
logger.error('Please provide user email')
return

if password is None:
logger.error('Please provide new password')
return

auth: Auth = container.get(Auth)

If the script is not present or incomplete, please copy-paste the contents above and create the file using a text editor:

nano set_password.py

Save the script when you exit nano!

Please substitute the email address and the desired new password and execute the script like this:

Warning

Keep in mind that the password should be within single quotes and it must contain NUMBERS, LOWERCASE and UPPERCASE letters!

python set_password.py <email> '<password>'

If the password does not meet the requirements, you will see an error message like this:

root@92ba42286801:/app/src/scripts# python set_password.py user@company.com 'badpassword'
2023-05-23 19:01:19.982 | INFO | layout.wrapper:script_wrapper:16 - --- Init services needed for script ---
2023-05-23 19:01:19.990 | INFO | fsio.lib.cache.base:connect:24 - Creating pool for redis cache
2023-05-23 19:01:19.992 | INFO | layout.wrapper:script_wrapper:18 - --- Done init services. Starting script ---
2023-05-23 19:01:19.998 | ERROR | __main__:set_password:44 - Password should contain numbers, lowercase and uppercase letters
2023-05-23 19:01:19.998 | ERROR | __main__:set_password:44 - Password should contain numbers, lowercase and uppercase letters
2023-05-23 19:01:19.998 | ERROR | __main__:set_password:44 - Password should contain numbers, lowercase and uppercase letters
2023-05-23 19:01:19.998 | INFO | layout.wrapper:script_wrapper:20 - --- Script completed. Shutdown and cleanup ---
2023-05-23 19:01:20.004 | INFO | fsio.lib.cache.base:disconnect:38 - Disconnecting from redis cache

If everything works fine, you will see New password is set :

root@92ba42286801:/app/src/scripts# python set_password.py user@company.com 'BeTTerPassWord4984'
2023-05-23 19:01:37.449 | INFO | layout.wrapper:script_wrapper:16 - --- Init services needed for script ---
2023-05-23 19:01:37.456 | INFO | fsio.lib.cache.base:connect:24 - Creating pool for redis cache
2023-05-23 19:01:37.458 | INFO | layout.wrapper:script_wrapper:18 - --- Done init services. Starting script ---
2023-05-23 19:01:37.705 | INFO | __main__:set_password:51 - New password is set
2023-05-23 19:01:37.706 | INFO | layout.wrapper:script_wrapper:20 - --- Script completed. Shutdown and cleanup ---
2023-05-23 19:01:37.707 | INFO | fsio.lib.cache.base:disconnect:38 - Disconnecting from redis cache


See the "Technical Datasheet" for a complete list of features: https://docs.opswat.com/filescan/datasheet/technical-datasheet

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Password reset